Search Experience Architect - Global E-commerce

TikTok; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Job summary

TikTok is recruiting for a Search Quality Analyst in Kuala Lumpur, Malaysia. The role focuses on evaluating and improving search results to boost user satisfaction and platform GMV.

You will work with the Global E-commerce Ops team to assess query relevance across goods, videos, and hashtags, and provide feedback for policy improvements. The position requires a diploma or degree, at least 1 year in search-related work, and strong English communication skills.

Qualifications

• Diploma/Degree in any related field.
• At least 1 year of exposure to search engine optimization, search labelling or any other search related business experiences.
• Proficient English, both written and conversational.

Responsibilities

• Complete regular assessments relating to search quality in accordance with the evaluation of standard documents.
• Use side-by-side methods to complete daily strategy assessment of search quality in accordance with evaluation standard documents.
• Judging user search needs through various queries and tools, and sorting out the classification of requirements.
• Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies.
• Provide ideal search results and feedback suggestions for policy improvement.
• While it is assumed the evaluator will focus on their area of expertise, there will be occasions in working on projects outside this core area that could require other capabilities, such as using assessment methods flexibly to support related projects.

Skills

English proficiency

Search familiarity

Education

Diploma/Degree in related field

Job description

TikTok is recruiting for a Search Quality Analyst in Kuala Lumpur, Malaysia. The role focuses on evaluating and improving search results to boost user satisfaction and platform GMV.

You will work with the Global E-commerce Ops team to assess query relevance across goods, videos, and hashtags, and provide feedback for policy improvements. The position requires a diploma or degree, at least 1 year in search-related work, and strong English communication skills.