APAC Sales Operations Analyst: Forecasting & Insights

IDC Market Research (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 245,000 - 450,000; Full time

Job summary

IDC ASEAN is seeking a Sales Operations Analyst to partner with APAC sales leaders, delivering data-driven insights, forecasting, pipeline management, and strategic programs across the region. You will build executive reports and dashboards, drive data governance across Salesforce, and collaborate with Sales, Finance, HR, Marketing, and Product to enable growth.

This role offers exposure to senior stakeholders and cross-functional initiatives, with a focus on accuracy, timeliness, and actionable

Qualifications

• Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, or a related field.
• 2-5 years of experience in Sales Operations, Revenue Operations, Business Analytics, Financial Analysis, or similar analytical roles.
• Advanced proficiency in Microsoft Excel (PivotTables, lookup functions, analytical modeling), Salesforce CRM, and reporting or visualization platforms such as Power BI or Tableau.
• Strong analytical, reporting, and problem-solving capabilities.
• Ability to translate complex data into clear business insights, recommendations, and executive-level communications.

Responsibilities

• Partner with Sales Leaders across Asia Pacific to provide analytical support, forecasting, pipeline management, territory planning, and business reviews.
• Develop executive-ready reports, dashboards, presentations, and commentary highlighting trends, risks, opportunities, and required actions.
• Perform ad hoc analyses and respond to leadership requests within tight timelines using multiple data sources.
• Manage and support key Sales Operations programs including forecast reviews, pipeline reviews, QBRs, month-end reporting, and sales performance tracking.
• Build and maintain dashboards, scorecards, forecasts, and models that reveal pipeline health and revenue performance.
• Drive data quality, governance, and Salesforce CRM standards across systems to ensure accurate reporting.
• Collaborate with Sales, Finance, HR, Marketing, Product, and other teams to support operational excellence and growth initiatives.

Skills

Excel

Salesforce CRM

Power BI

Tableau

Education

Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, or related field

Tools

Power BI

Tableau

Salesforce CRM

Job description

IDC ASEAN is seeking a Sales Operations Analyst to partner with APAC sales leaders, delivering data-driven insights, forecasting, pipeline management, and strategic programs across the region. You will build executive reports and dashboards, drive data governance across Salesforce, and collaborate with Sales, Finance, HR, Marketing, and Product to enable growth.

This role offers exposure to senior stakeholders and cross-functional initiatives, with a focus on accuracy, timeliness, and actionable