Sales Operations Analyst

IDC Market Research (M) Sdn Bhd; Kuala Lumpur; Vor Ort; MYR 245.000 - 450.000; Vollzeit

Zusammenfassung

IDC ASEAN is seeking a Sales Operations Analyst to partner with APAC sales leaders, delivering data-driven insights, forecasting, pipeline management, and strategic programs across the region. You will build executive reports and dashboards, drive data governance across Salesforce, and collaborate with Sales, Finance, HR, Marketing, and Product to enable growth.

This role offers exposure to senior stakeholders and cross-functional initiatives, with a focus on accuracy, timeliness, and actionable

Qualifikationen

• Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, or a related field.
• 2-5 years of experience in Sales Operations, Revenue Operations, Business Analytics, Financial Analysis, or similar analytical roles.
• Advanced proficiency in Microsoft Excel (PivotTables, lookup functions, analytical modeling), Salesforce CRM, and reporting or visualization platforms such as Power BI or Tableau.
• Strong analytical, reporting, and problem-solving capabilities.
• Ability to translate complex data into clear business insights, recommendations, and executive-level communications.

Aufgaben

• Partner with Sales Leaders across Asia Pacific to provide analytical support, forecasting, pipeline management, territory planning, and business reviews.
• Develop executive-ready reports, dashboards, presentations, and commentary highlighting trends, risks, opportunities, and required actions.
• Perform ad hoc analyses and respond to leadership requests within tight timelines using multiple data sources.
• Manage and support key Sales Operations programs including forecast reviews, pipeline reviews, QBRs, month-end reporting, and sales performance tracking.
• Build and maintain dashboards, scorecards, forecasts, and models that reveal pipeline health and revenue performance.
• Drive data quality, governance, and Salesforce CRM standards across systems to ensure accurate reporting.
• Collaborate with Sales, Finance, HR, Marketing, Product, and other teams to support operational excellence and growth initiatives.

Kenntnisse

Excel

Salesforce CRM

Power BI

Tableau

Ausbildung

Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, or related field

Tools

Power BI

Tableau

Salesforce CRM

Jobbeschreibung

Join the high-performing APAC Sales Operations team and play a critical role in supporting sales leadership through data-driven insights, business planning, forecasting, and strategic sales programs. As a Sales Operations Analyst, you will partner closely with Sales Leaders across Asia Pacific to identify risks, uncover growth opportunities, and provide actionable recommendations that drive business outcomes. This role offers exposure to executive stakeholders, regional business reviews, forecasting processes, pipeline management, and high-impact sales initiatives.

Key responsibilities

Partner with Sales Leaders across Asia Pacific to provide analytical support, business insights, and recommendations for forecasting, pipeline management, territory planning, and business reviews.

Develop executive-ready reports, dashboards, presentations, and commentary that highlight key trends, risks, opportunities, and actions required to achieve business objectives.

Perform ad hoc analysis and respond to leadership requests within tight timelines, leveraging multiple data sources to support strategic business decisions.

Manage and support key Sales Operations programs, including forecast reviews, pipeline reviews, quarterly business reviews, month-end reporting, sales performance tracking, and strategic planning initiatives.

Build and maintain dashboards, scorecards, forecasts, and analytical models that provide visibility into pipeline health, revenue performance, customer trends, sales productivity, and business outcomes.

Drive data quality, compliance, and governance standards across Salesforce CRM and other business systems to ensure accurate reporting and reliable decision-making.

Collaborate cross-functionally with Sales, Finance, Human Resources, Marketing, Product, and other business teams to support operational excellence and business growth initiatives.

About you

Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, or a related field.

2-5 years of experience in Sales Operations, Revenue Operations, Business Analytics, Financial Analysis, or similar analytical roles.

Advanced proficiency in Microsoft Excel (PivotTables, lookup functions, analytical modeling), Salesforce CRM, and reporting or visualization platforms such as Power BI or Tableau.

Strong analytical, reporting, and problem-solving capabilities.

Ability to translate complex data into clear business insights, recommendations, and executive-level communications.

Strong presentation, written, and verbal communication skills.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Advertising, Marketing & Communications Services 51-100 employees

International Data Corporation (IDC) ASEAN is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries.

IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company that activates and engages the most influential technology buyers.

IDC ASEAN has a strong team of local technology and industry analysts, as well as consulting talents. With our local presence in 5 major market (Malaysia, Indonesia, Philippines, Thailand and Vietnam) we complement IDC's Asia/Pacific and international research expertise. We underpin our unrivaled global coverage with knowledge, expertise and support, delivering insightful analysis and credible forecasts to help you deliver sound business strategies. Our multinational, multilingual and multicultural team offers a deep understanding within various industries and issues that might affect the IT markets.

About IDG: IDG connects the world of tech buyers with insights, intent and engagement. IDG is the world's largest media, data and marketing services company that activates and engages the most influential technology buyers. Our premium brands, including CIO, Computerworld, PCWorld and Macworld, engage the most powerful audience of technology buyers providing essential guidance on the evolving technology landscape. Our global data intelligence platform activates purchasing intent, powering our clients' success. IDG Marketing Services creates custom content with marketing impact across video, mobile, social and digital. We execute complex campaigns that fulfill marketers' global ambitions seamlessly with consistency that delivers results and wins awards.

International Data Corporation (IDC) ASEAN is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries.

IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company that activates and engages the most influential technology buyers.

IDC ASEAN has a strong team of local technology and industry analysts, as well as consulting talents. With our local presence in 5 major market (Malaysia, Indonesia, Philippines, Thailand and Vietnam) we complement IDC's Asia/Pacific and international research expertise. We underpin our unrivaled global coverage with knowledge, expertise and support, delivering insightful analysis and credible forecasts to help you deliver sound business strategies. Our multinational, multilingual and multicultural team offers a deep understanding within various industries and issues that might affect the IT markets.

About IDG: IDG connects the world of tech buyers with insights, intent and engagement. IDG is the world's largest media, data and marketing services company that activates and engages the most influential technology buyers. Our premium brands, including CIO, Computerworld, PCWorld and Macworld, engage the most powerful audience of technology buyers providing essential guidance on the evolving technology landscape. Our global data intelligence platform activates purchasing intent, powering our clients' success. IDG Marketing Services creates custom content with marketing impact across video, mobile, social and digital. We execute complex campaigns that fulfill marketers' global ambitions seamlessly with consistency that delivers results and wins awards.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

Researching careers? Find all the information and tips you need on career advice.