APAC Procurement Operations Lead (P2P & Automation)

MY11397-ALBSMAL Air Liquide Business Services Sdn Bhd; Malaysia; On-site; MYR 180,000 - 300,000; Full time

Job summary

Air Liquide Business Services Sdn Bhd (ALBS) in Kuala Lumpur leads strategic APAC procurement operations, overseeing the demand-to-pay process across regions. You will supervise a diverse team, ensure governance, and drive automation with Coupa and ERP systems.

The role requires 3–5 years in GBS/Shared Services or Procurement Operations, strong leadership, and fluency in English and Japanese. You will engage cross-functional partners to standardize processes and enhance audit readiness.

Qualifications

• Bachelor's degree in Procurement, Supply Chain, Business, or related field.
• 3–5 years of experience in a Global Business Services/Shared Services or Procurement Operations environment with supervisory experience.
• Hands-on experience with e-Procurement and ERP systems (Coupa, Oracle/D365, Graphite Connect, or ServiceNow).
• Demonstrated success in leading and coaching multi-cultural, cross-regional teams.
• Process agility and willingness to adopt new digital enterprise tools and drive CI initiatives.
• Fluent in English and Japanese.

Responsibilities

• Supervise daily procurement support operations, coach team members, optimize workloads, and lead seamless service transitions across APAC regions.
• Enforce procurement policies, track PO acknowledgments, manage aging POs, and maintain audit readiness.
• Manage intercompany and non-critical PRs, administer PO lifecycles, test punch-out catalogs, and resolve escalated P2P issues.
• Partner with cross-functional teams to drive P2P process standardization and guide CI initiatives.
• Manage daily user and supplier queries via ticketing system, providing troubleshooting and guidance on Coupa workflows.
• Conduct monthly user training, distribute procurement newsletters, publish guidelines, and communicate COI requirements.

Skills

Procurement Operations

Team Leadership

Cross-cultural collaboration

Process Improvement

Education

Bachelor's degree in Procurement, Supply Chain, Business, or related field

Tools

Coupa

Oracle/D365

Graphite Connect

ServiceNow

Job description

Air Liquide Business Services Sdn Bhd (ALBS) in Kuala Lumpur leads strategic APAC procurement operations, overseeing the demand-to-pay process across regions. You will supervise a diverse team, ensure governance, and drive automation with Coupa and ERP systems.

The role requires 3–5 years in GBS/Shared Services or Procurement Operations, strong leadership, and fluency in English and Japanese. You will engage cross-functional partners to standardize processes and enhance audit readiness.