APAC HR Service Desk Generalist

Vontier Corporation; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

Vontier Corporation in Kuala Lumpur is seeking a Shared Services Generalist to support APAC HR inquiries, onboarding, and employee data management. You will handle talent acquisition administration, HR service desk tasks, and lifecycle activities with an emphasis on accuracy and compliance.

You will collaborate with regional partners, translate policies into practical guidance, and help improve service quality while maintaining a positive employee experience across diverse markets.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• 2-4 years in HR, Shared Services, Payroll, or benefits administration.
• Experience with HR systems and ticketing tools preferred.

Responsibilities

• Serve as first point of contact for employee inquiries across APAC, delivering high-quality service.
• Resolve a wide range of HR questions by applying policies and country-specific requirements.
• Assist with talent acquisition administration, onboarding, and data management.
• Support HR Service Desk operations, manage ticket queues, and ensure timely resolutions.
• Contribute to process improvements to enhance service quality and efficiency.
• Prepare employment documents and maintain compliant employee records.
• Coordinate with P&C partners and vendors to ensure seamless support.
• Support immigration and mobility-related processes as required.

Skills

Customer service

HR policies

English Mandarin

Time management

Education

Bachelor's degree in HR or related field

Tools

MS Office

HRIS systems

Job description

Vontier Corporation in Kuala Lumpur is seeking a Shared Services Generalist to support APAC HR inquiries, onboarding, and employee data management. You will handle talent acquisition administration, HR service desk tasks, and lifecycle activities with an emphasis on accuracy and compliance.

You will collaborate with regional partners, translate policies into practical guidance, and help improve service quality while maintaining a positive employee experience across diverse markets.