APAC Employee Relations Lead: Strategic ER & Change

BSI; Kuala Lumpur; Hybrid; MYR 180,000 - 280,000; Full time

Job summary

BSI is seeking a Regional Employee Relations Lead – APAC to steer ER strategy and operations across multiple APAC markets, including China, India, Malaysia, Singapore and others. You will lead in-country ER Specialists and partner with HR teams to ensure compliant, consistent case management and strong employee experience.

You will shape policy, governance and analytics, advise senior stakeholders on organisational change, and drive regional capability while translating evolving employment law

Qualifications

• Significant experience operating as an Employee Relations specialist or leader within a complex international organisation.
• Deep understanding of employment law and employee relations practices across Asia Pacific.
• Demonstrable experience managing complex and high-risk employee relations matters, including within jurisdictions such as Japan and Korea.
• Experience advising on organisational change, restructuring and other complex workforce matters.
• Strong understanding of employee representation models across APAC, including unions, employee forums and collective arrangements.

Responsibilities

• Lead and oversee employee relations activity across the Asia Pacific region, ensuring complex and high-risk cases are managed effectively and consistently.
• Provide specialist advice on complex ER matters, including investigations, performance, conduct, grievances, dismissals and other sensitive employee issues.
• Advise senior stakeholders on organisation design and business change, including restructures, mergers, acquisitions and divestments.
• Balance commercial requirements with employment law, regulatory obligations and BSI’s responsibilities towards its employees.
• Lead and develop in-country ER Specialists across China, India and Japan and provide regional guidance to wider People teams.
• Ensure employment law developments and external insights are translated into practical guidance and communicated effectively across the region.
• Develop and embed consistent regional ER processes, governance, policies, documentation and case management standards.
• Lead the implementation of BSI’s Early Resolution Framework and other initiatives designed to reduce formal ER cases.
• Support employee relations activity involving Works Councils, labour unions, Collective Bargaining Agreements and employee forums where applicable.
• Analyse regional case data to identify trends, root causes and opportunities for sustainable improvement.
• Maintain regional ER dashboards and provide clear insight into case volumes, risks, themes and outcomes.
• Develop and deliver ER education and capability-building programmes for managers, People teams and investigation managers.
• Partner with Centres of Excellence and the wider Employee Relations team to ensure global People initiatives are effectively implemented across APAC.
• Identify opportunities to improve ER processes through digitalisation, data and effective use of AI.
• Provide clear assessment of legal, employee and commercial risk and recommend pragmatic solutions to senior stakeholders.

Skills

Employee relations

Cross-cultural communication

Stakeholder management

Investigations

Organisational change

Job description

BSI is seeking a Regional Employee Relations Lead – APAC to steer ER strategy and operations across multiple APAC markets, including China, India, Malaysia, Singapore and others. You will lead in-country ER Specialists and partner with HR teams to ensure compliant, consistent case management and strong employee experience.

You will shape policy, governance and analytics, advise senior stakeholders on organisational change, and drive regional capability while translating evolving employment law