APAC Employee Relations Partner: Restructuring & Performance

TikTok; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

ByteDance APAC Employee Relations Operations seeks an experienced ER Business Partner to support stakeholders across Southeast Asia and APAC, focusing on organization redesign, workforce realignment, and performance management. This onsite role is based in Malaysia and requires strong stakeholder partnership with HR and business leaders.

You will guide complex ER cases, investigations, disciplinary advice, documentation, and training to improve ER outcomes in a fast-paced tech environment.

Qualifications

• Minimally 5 years of Employee Relations experience, including significant exposure to organization redesign, workforce realignment, and performance management.
• Strong knowledge of employment laws and regulatory frameworks across the Asia Pacific region.
• Proven experience managing complex, high-volume employee relations cases and providing risk-based advice.
• Demonstrated ability to partner effectively with senior stakeholders and cross-functional teams to develop & execute pragmatic solutions.
• Ability to thrive in a fast-paced, complex, and evolving business environment.

Responsibilities

• Manage ER cases including disciplinary issues, misconduct, performance concerns, grievances, redundancies, complex absences to successful resolution.
• Conduct independent investigations, of complex HR-related concerns and apply critical thinking to analyze evidence and make investigative conclusions.
• Provide advice and counsel to businesses on disciplinary and warning actions related to ER cases, policy interpretation and employment practices of the region.
• Maintain required standard of detailed ER case documentation, including investigation reports and issue analysis.
• Curate and deliver relevant training and education to improve HRBP and leader effectiveness and drive better ER decisions.
• Build partnerships with business leaders and HR Business partners to sustain positive employee relations practices.
• Foster strong working relationships with employment legal and investigations to balance risk, calibrate recommendations for decision-making.
• Examine trends to diagnose root causes and develop solutions to enable effective corrective actions.
• Ensure a coordinated and consistent case management approach to handling ER matters.

Job description

ByteDance APAC Employee Relations Operations seeks an experienced ER Business Partner to support stakeholders across Southeast Asia and APAC, focusing on organization redesign, workforce realignment, and performance management. This onsite role is based in Malaysia and requires strong stakeholder partnership with HR and business leaders.

You will guide complex ER cases, investigations, disciplinary advice, documentation, and training to improve ER outcomes in a fast-paced tech environment.