Any Japanese Customer Support Executive – Kuala Lumpur, Malaysia

eTeam

Kuala Lumpur

On-site

MYR 33,000 - 47,000

Full time

3 days ago

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Benefits offered by this job

Visa sponsorship

Flight to Kuala Lumpur

Housing assistance

Paid training

Career growth

Job summary

eTeam is hiring Japanese Customer Support Executives in Kuala Lumpur, Malaysia, with a fully covered relocation package. The program includes visa sponsorship, a flight to KL, housing assistance, and four weeks of paid training to get you settling in quickly.

The role focuses on chat and email support, with no sales or outbound quotas. Fresh graduates are welcome, and you will work in a supportive, team-oriented environment, using your JLPT N1/N2 or equivalent Japanese skills alongside good

Qualifications

JLPT N1/N2 or equivalent Japanese communication skills
Good English proficiency
Fresh graduates welcome in entry-level role

Responsibilities

Provide high-quality customer assistance via Chat & Email only
Zero sales, zero cold calling, and no outbound quota pressure
Help customers resolve inquiries in a supportive, team-oriented office culture
Demonstrate strong service orientation and eagerness to learn

Skills

Japanese language

English proficiency

Fresh graduates welcome

Job description

Ready to jumpstart your career in vibrant Malaysia? We are offering a full relocation package for driven individuals to join our international team as Japanese Customer Support Executives!

What We Offer (100% Covered Relocation)

Visa: 100% Full Visa Sponsorship handled for you
Travel: Complimentary flight ticket to Kuala Lumpur
Housing: Comprehensive accommodation assistance to help you settle in smoothly
Training: 4 weeks of fully paid professional training (no prior experience needed!)
Growth: Rapid career progression and leadership development tracks

The Role

Provide high-quality customer assistance via Chat & Email only
Zero sales, zero cold calling, and no outbound quota pressure
Help customers resolve inquiries in a supportive, team-oriented office culture
Language Skills: Japanese (JLPT N1/N2 or equivalent communication skills) + Good English
Experience Level: Open to all experience levels — Fresh Graduates are warmly welcome!
Mindset: Strong service orientation, positive attitude, and eagerness to learn