Customer Service Representative -Native Japanese Speaker – (Visa & Relocation Support to Malaysia)

eTeam; Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Visa sponsorship

Relocation support

Flight tickets

Accommodation provided

Job summary

eTeam in Kuala Lumpur, Malaysia, is inviting applications from fluent Japanese speakers for an international customer support role. You will join a multicultural team, receive four weeks of paid training, and benefit from visa sponsorship, flight tickets, and accommodation support for relocation.

The role focuses on helping Japanese-speaking customers via chat and email, resolving inquiries, and delivering an exceptional service experience.

Qualifications

• Fluent Japanese speaker (JLPT N2/N1 preferred or equivalent proficiency).
• Fresh graduates are encouraged to apply and learn quickly.
• Positive attitude and willingness to learn in a fast-paced environment.
• Ability to work in a multicultural, international team in Kuala Lumpur.

Responsibilities

• Support Japanese-speaking customers via Chat & Email.
• Resolve customer inquiries professionally and efficiently.
• Deliver an exceptional customer experience.
• Collaborate with colleagues from different nationalities.

Skills

Japanese language

Chat & Email support

Multicultural teamwork

Job description

Calling all Japanese speakers!

Looking for an exciting international career opportunity? Join our vibrant, multicultural team in Kuala Lumpur, Malaysia, and enjoy a smooth relocation with full visa sponsorship, flight tickets, and accommodation support.

Why You'll Love This Opportunity

4 Weeks of Paid Training

Work with an International Team

• Support Japanese-speaking customers via Chat & Email
• Resolve customer inquiries professionally and efficiently
• Deliver an exceptional customer experience
• Collaborate with colleagues from different nationalities

No cold calling. No sales targets.

Fluent Japanese speaker (JLPT N2/N1 preferred or equivalent proficiency)

Fresh graduates are encouraged to apply

Positive attitude and willingness to learn

Affordable cost of living

Safe, multicultural, and welcoming city