Customer Support Executive ( Native Japanese / JLPT N1 Speaker)

Two95 International Inc.; Cyberjaya; On-site; MYR 89,000 - 100,000; Full time

Benefits offered by this job

Visa sponsorship

Flight ticket reimbursement

Hotel accommodation on arrival

Medical insurance

Annual leave

Job summary

Two95 International Inc. in Cyberjaya, Malaysia is hiring Japanese Customer Support Executives to assist our growing overseas client base.

You will handle inquiries in Japanese, ensure clear communication, and provide solutions for a seamless online shopping experience. The role requires relocation to Malaysia and offers visa sponsorship, local benefits, and competitive salary.

Qualifications

• JLPT N1 certification or native-level Japanese proficiency.
• Willingness to relocate to Cyberjaya, Malaysia.
• Fresh graduates welcome; customer service experience helpful.

Responsibilities

• Handle customer queries via chat, email, and calls in Japanese.
• Provide solutions and support for online shopping experiences.
• Maintain high-quality, professional communication with customers.
• Work in rotational shifts to support global customers.

Skills

JLPT N1

Native Japanese speaker

Job description

Job description:

MUST RELOCATE IN CYBERJAYA,MALAYSIA

We're Hiring: Japanese Customer Support Executives

Location: Cyberjaya, Malaysia

Employment Type: Full-time, Office-based

Industry: Online Shopping Platform

What You'll Do

• Handle customer queries via chat, email, and calls in Japanese (English not required)
• Provide solutions and support related to online shopping experiences
• Ensure high-quality and professional communication with customers
• Work in rotational shifts to support global customers

What We're Looking For

• JLPT N1 certification OR Native Japanese speaker
• Open to all nationalities (visa sponsorship available)
• Fresh graduates & experienced customer service professionals are welcome
• Willingness to relocate to Malaysia

What We Offer

• Salary: RM 8,000 - RM 9,000 basic (depending on CS experience)
• RM 500 transportation allowance
• Shift allowance for afternoon shifts
• Employment VISA & 1-way flight ticket reimbursement (for expats)
• 1-week hotel accommodation upon arrival (for expats)
• Comprehensive medical benefits (in-patient & out-patient for self & family)
• Maternity & paternity leave, annual leave, medical leave as per labor law
• Optical & dental coverage