Japanese Customer Support Specialist — Global Team

eTeam; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Benefits offered by this job

4 Weeks of Paid Training

International environment

Multicultural workplace

Job summary

eTeam in Kuala Lumpur is seeking a Japanese Customer Support Executive to join a dynamic, multicultural team. The role involves providing professional customer support in Japanese via chat and email, resolving queries, and maintaining high service standards.

Fresh graduates are welcome to apply and relocation to Kuala Lumpur is open. Training is emphasized, with 4 weeks of paid training and opportunities to work in an international environment.

Qualifications

• Fluent in Japanese; able to communicate in English.
• Strong customer service mindset and problem-solving skills.

Responsibilities

• Provide professional customer support in Japanese via chat and email.
• Assist customers by resolving queries efficiently and accurately.
• Work closely with an international, multicultural team.
• Maintain high-quality service standards.

Skills

Japanese language proficiency

Job description

eTeam in Kuala Lumpur is seeking a Japanese Customer Support Executive to join a dynamic, multicultural team. The role involves providing professional customer support in Japanese via chat and email, resolving queries, and maintaining high service standards.

Fresh graduates are welcome to apply and relocation to Kuala Lumpur is open. Training is emphasized, with 4 weeks of paid training and opportunities to work in an international environment.