Japanese Customer Support Executive — Relocation Included

eTeam; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Visa sponsorship

Flight to Kuala Lumpur

Housing assistance

Paid training

Career growth

Job summary

eTeam is hiring Japanese Customer Support Executives in Kuala Lumpur, Malaysia, with a fully covered relocation package. The program includes visa sponsorship, a flight to KL, housing assistance, and four weeks of paid training to get you settling in quickly.

The role focuses on chat and email support, with no sales or outbound quotas. Fresh graduates are welcome, and you will work in a supportive, team-oriented environment, using your JLPT N1/N2 or equivalent Japanese skills alongside good

Qualifications

• JLPT N1/N2 or equivalent Japanese communication skills
• Good English proficiency
• Fresh graduates welcome in entry-level role

Responsibilities

• Provide high-quality customer assistance via Chat & Email only
• Zero sales, zero cold calling, and no outbound quota pressure
• Help customers resolve inquiries in a supportive, team-oriented office culture
• Demonstrate strong service orientation and eagerness to learn

Skills

Japanese language

English proficiency

Fresh graduates welcome

Job description

eTeam is hiring Japanese Customer Support Executives in Kuala Lumpur, Malaysia, with a fully covered relocation package. The program includes visa sponsorship, a flight to KL, housing assistance, and four weeks of paid training to get you settling in quickly.

The role focuses on chat and email support, with no sales or outbound quotas. Fresh graduates are welcome, and you will work in a supportive, team-oriented environment, using your JLPT N1/N2 or equivalent Japanese skills alongside good