Language Specialist - Japanese

eTeam; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Benefits offered by this job

Flight ticket provided

Accommodation support

4 weeks training

International work environment

Job summary

eTeam in Kuala Lumpur is hiring a Japanese Customer Service Executive. Fresh graduates are welcome to apply and you will provide professional support to Japanese-speaking customers, handling voice and non-voice processes via phone, chat, and email.

You will join a multicultural team, receive 4 weeks of paid training, and benefit from flight ticket and accommodation support as you begin your international career in Malaysia.

Qualifications

• Fresh graduates are welcome to apply
• Good command of English and strong customer service
• Ability to handle voice and non-voice processes
• Willingness to relocate to Kuala Lumpur, Malaysia

Responsibilities

• Provide professional customer support to Japanese-speaking customers
• Handle both Voice and Non-Voice customer service processes
• Assist customers via Phone, Chat, and Email
• Resolve customer queries efficiently and accurately
• Maintain high standards of service quality and professionalism
• Work closely with a dynamic and multicultural team
• Flight ticket provided
• Accommodation support
• 4 weeks of paid training
• Opportunity to work in an international environment
• Supportive and multicultural workplace

Skills

English proficiency

Customer service

Communication skills

Education

Fresh graduates welcome

Job description

WE ARE HIRING | Japanese Customer Service Executive | VISA PROVIDED

Employment Type: Full-Time

Fresh Graduates Welcome to Apply

Are you fluent in Japanese and looking to build an exciting international career in Malaysia?

We are looking for enthusiastic and customer-focused Japanese Customer Service Executives to join our growing team in Kuala Lumpur.

Job Responsibilities

• Provide professional customer support to Japanese-speaking customers
• Handle both Voice and Non-Voice customer service processes
• Assist customers via Phone, Chat, and Email
• Resolve customer queries efficiently and accurately
• Maintain high standards of service quality and professionalism
• Work closely with a dynamic and multicultural team
• Flight Ticket Provided
• Accommodation Support
• 4 Weeks of Paid Training
• Opportunity to work in an international environment
• Supportive and multicultural workplace

Requirements

• Good command of English
• Fresh Graduates are welcome to apply
• Strong customer service and communication skills
• Comfortable working in both Voice and Non-Voice processes
• Strong problem-solving abilities
• Positive attitude and willingness to learn
• Open to relocating to Kuala Lumpur, Malaysia