Japanese Customer Support Specialist — Training, Flight & Relocation

eTeam; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Flight ticket

Accommodation

Paid training

KL Sentral office

Relocation support

Career growth

Diverse international team

Friendly environment

Job summary

eTeam in Kuala Lumpur is hiring a Customer Support Executive who is fluent in Japanese to join our international team.

You will provide chat and email support, handle inquiries professionally, and deliver a high-quality customer experience.

We offer flight tickets, accommodation support, 4 weeks of paid training, relocation assistance, a modern KL Sentral office, friendly environment and strong growth opportunities.

Qualifications

• Native or fluent Japanese speakers.
• JLPT N1/N2 or equivalent Japanese proficiency preferred.
• Fresh graduates are welcome to apply.
• Positive attitude and willingness to learn.

Responsibilities

• Provide customer support to Japanese-speaking customers via Chat and Email.
• Handle customer inquiries professionally and efficiently.
• Deliver a high-quality customer experience.
• Collaborate with colleagues from diverse cultural backgrounds.

Skills

Japanese language proficiency

JLPT N1/N2

Job description

eTeam in Kuala Lumpur is hiring a Customer Support Executive who is fluent in Japanese to join our international team.

You will provide chat and email support, handle inquiries professionally, and deliver a high-quality customer experience.

We offer flight tickets, accommodation support, 4 weeks of paid training, relocation assistance, a modern KL Sentral office, friendly environment and strong growth opportunities.