Airport Service & Administrative Coordinator

NUH TRAVEL & TOURS SDN BHD; Petaling Jaya; Presencial; MYR 36 000 - 60 000; Tempo integral

Resumo da oferta

NUH TRAVEL & TOURS SDN BHD is seeking an airport operations administrator to oversee daily arrival and departure handling for our customers, ensuring smooth service at the airport and alignment with flight itineraries.

The role involves coordinating with airlines and airport partners, managing documents, assets, and office facilities, and delivering professional customer service across all airport-related tasks.

Responsabilidades

• Manage and welcome customers for arrival and departure handling at the airport, guiding them per flight schedules.
• Check travel documents (passport, tickets, visa) to ensure smooth travel.
• Coordinate with airlines, ground handling, immigration and airport management to ensure smooth operations.
• Provide assistance and professional service to customers throughout their airport matters.
• Ensure customers board flights on schedule.
• Handle and resolve airport operational issues such as delays, changes, lost baggage promptly.
• Provide reports on airport duty assignments including numbers of customers, status, issues and resolutions.
• Manage and maintain documents, files, memos, reports and company records.
• Manage office and store inventory including records of stationery and assets with labels/serial numbers.
• Monitor condition and function of equipment and facilities and coordinate maintenance with vendors or contractors.
• Support in administrative and operational matters such as utility bills, payments, and tickets/accommodation bookings when required.
• Update company records and databases, including archiving and confidentiality.",

Descrição da oferta de emprego

NUH TRAVEL & TOURS SDN BHD is seeking an airport operations administrator to oversee daily arrival and departure handling for our customers, ensuring smooth service at the airport and alignment with flight itineraries.

The role involves coordinating with airlines and airport partners, managing documents, assets, and office facilities, and delivering professional customer service across all airport-related tasks.