Airport Car Rental Customer Service Pro

EUROPCAR MALAYSIA; West Coast Division; Vor Ort; MYR 33.000 - 47.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Performance Bonus

Medical Insurance

Training Course

Employee discounts on car rental

Zusammenfassung

EUROPCAR MALAYSIA at Kota Kinabalu International Airport seeks a Customer Service Representative to greet customers, assist with car rentals, and ensure a seamless experience in a fast-paced environment.

You will handle inquiries, uphold Europcar policies, and coordinate with departments to resolve issues. Fresh graduates are encouraged to apply, and full training is provided to help you succeed.

Qualifikationen

• Diploma or higher required
• Fresh graduates are encouraged to apply with full training provided
• Experience in customer service or car rental is an advantage

Aufgaben

• Provide excellent customer service by managing rentals and the exit process with accuracy
• Greet customers and assist with inquiries about car rentals, rates, timing and availability
• Address customer concerns and escalate issues to the appropriate department as needed
• Achieve individual performance goals and branch targets
• Maintain rental counters and customer areas to ensure a neat, safe, and organized environment
• Uphold company standards by ensuring cars are presentable to customers

Kenntnisse

Strong communication and interpersonal

Ability to handle multiple tasks

Problem-solving mindset and attention

Proficiency in computer systems

Ausbildung

Diploma

Bachelor's Degree

Jobbeschreibung

EUROPCAR MALAYSIA at Kota Kinabalu International Airport seeks a Customer Service Representative to greet customers, assist with car rentals, and ensure a seamless experience in a fast-paced environment.

You will handle inquiries, uphold Europcar policies, and coordinate with departments to resolve issues. Fresh graduates are encouraged to apply, and full training is provided to help you succeed.