Administrator, Reconciliation Production Services (Contract)

0000055801 RBC Shared Services Malaysia Sdn. Bhd.; Putrajaya; On-site; MYR 56,000 - 89,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Training program

Collaborative culture

Job summary

Royal Bank of Canada (RBC) Investor & Treasury Services Malaysia is seeking professionals for a Contract (Fixed Term) role in Putrajaya. The team handles custody and banking operations, reconciliations, and related back-office activities, supporting multiple countries with a 24/5 operating model.

duties include reviewing cash/stock reconciliations, investigating queries, and ensuring accurate distributions while working with entitlements, cash management, and settlements teams.

Qualifications

• Must-have Custody and Banking experience in operations / back office.
• Basic/Fair Reconciliations knowledge.
• Added Advantage : Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting
• Flexibility in working hours
• Excellent communication skills.

Responsibilities

• Review and clearance of daily cash and stock reconciliations via Reconciliations Platform.
• E-mail queries are investigated and responded on a timely manner.
• Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Collate and maintain required periodic reporting and procedures as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

Skills

Custody operations

Banking operations

Reconciliation knowledge

Attention to detail

Job description

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work. Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their 'centres of excellence' and to implement/leverage standardised processes globally. RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is a processing hub that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements - income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our 'centres of excellence' and to implement/leverage standard processes globally. Region : Europe Working Hours : 3pm-12am / 4pm-1am

What will you do?

• Review and clearance of daily cash and stock reconciliations via Reconciliations Platform.
• E-mail queries are investigated and responded on a timely manner.
• Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Collate and maintain required periodic reporting and procedures as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

What do you need to succeed?

• Must-have Custody and Banking experience in operations / back office.
• Basic/Fair Reconciliations knowledge
• Added Advantage : Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting
• Flexibility in working hours
• Excellent attention to detail
• Computer literate
• Flexible and able to work in a team to achieve goals
• Excellent communication skills.

What’s in it for you?

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

• Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA City: Putrajaya Country: Malaysia
• Work hours/week: 40
• Employment Type: Full time
• Platform: WEALTH MANAGEMENT
• Job Type: Contract (Fixed Term)
• Pay Type:
• Posted Date: 2025-10-21
• Job Type: Contract ( Fixed Term)

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Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.