Administrative & Operations Assistant / Intern

Gratitude Agency; Kuala Lumpur; On-site; MYR 17,000 - 23,000; Full time

Job summary

Gratitude Agency in Kuala Lumpur offers a hands-on opportunity in business administration, daily operations, and event coordination within the insurance sector. You will work closely with management and participate in meaningful projects to build essential communication, organisation and project management skills.

The role combines full-time responsibilities with internship opportunities, allowing you to gain real-world experience while developing a professional network and practical knowledge

Qualifications

• Diploma or degree in business administration, management, finance, marketing or related field.
• Strong organisational and time-management abilities.
• Good communication in English and Bahasa Malaysia.
• Proficient with MS Office or Google Workspace.
• Independent and collaborative team player; proactive learner.

Responsibilities

• Assist with daily administrative tasks and operations.
• Prepare and maintain company documents, records, reports.
• Handle data entry and basic reporting.
• Coordinate meetings, training and events.
• Support social media, marketing and content activities.
• Identify opportunities to improve workflows.

Skills

Organisational skills

Time management

Communication skills (English, Bahasa)

Microsoft Office / Google Workspace

Education

Diploma or Degree in Business Administration, Management, Finance, Marketing or related field

Tools

Microsoft Office

Google Workspace

Job description

Gain real-world experience in business administration, daily operations, event coordination and the insurance industry. Work closely with our management team, take part in meaningful projects, and develop essential skills in communication, organisation and project management.

Full-time (Pay Range stated) & Internship Opportunities available

Key responsibilities

Assist with daily administrative tasks and business operations.

Prepare, organise and maintain company documents, records and reports.

Handle data entry, update spreadsheets and assist with basic reporting.

Coordinate meetings, training sessions and company events.

Support event planning, registration and on-site coordination.

Provide administrative and operational support to the management team.

Liaise with internal team members and external parties when needed.

Prepare presentations, notices and other business materials.

Support social media, marketing and content-related activities.

Identify opportunities to improve daily workflows and administrative processes.

About you

Diploma or Degree in Business Administration, Management, Finance, Marketing or a related field.

Good organisational and time-management skills.

Good communication skills in English and Bahasa Malaysia.

Basic knowledge of Microsoft Office or Google Workspace.

Responsible, proactive and eager to learn.

Able to work independently and collaborate effectively with a team.

Positive attitude with a willingness to take on new challenges.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?
• How would you rate your Mandarin language skills?