Administrative Assistant cum Sales Coordinator (Urgent Hiring)

Ovol Malaysia Sdn. Bhd.; Ipoh; On-site; MYR 33,000 - 45,000; Full time

Job summary

OVOL Malaysia is seeking an Administrative Assistant cum Sales Coordinator for our Ipoh branch in Perak. You will handle sales support and administrative duties, liaising with Head Office and other branches nationwide while ensuring timely invoicing and document processing.

The role requires at least a Diploma and 2 years in office administration or sales support, with strong English and Bahasa Malaysia. Proficiency in Mandarin or other dialects is a plus.

Qualifications

• Minimum 2 years in office administration and sales support.
• Diploma holder.
• Proficient in English and Bahasa Malaysia.

Responsibilities

• Provide sales and administrative support to the Ipoh branch.
• Handle correspondence with Head Office and other branches.
• Assist in preparing sales orders, contracts, transfers, invoices, and related documents.
• Manage documentation and filing.
• Identify customer needs and promote products professionally.
• Respond to customer queries with accurate information.
• Follow up on orders and payments with the credit control team.

Skills

Office administration

Sales support

Bilingual English & BM

Education

Diploma

Tools

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Administrative Assistant cum Sales Coordinator (Urgent Hiring)

OVOL Malaysia is the leading independent paper, packaging, digital, and wide format solutions provider in Malaysia with branches across Peninsula Malaysia and East Malaysia, supporting businesses nationwide with a comprehensive selection of products and services. Our Mission is to carve a better future for society and the environment.

We are now looking to hire an Administrative Assistant cum Sales Coordinator to be based at our branch in Ipoh, Perak.

Job Responsibilities:

To efficiently carry out all sales support functions and administrative functions pertaining to the branch.

To handle all correspondence with Head Office, other branches across the country, and customers.

To assist in preparing sales order, sales contract, processing branch transfer, issuance of delivery order, credit note, debit note and invoicing.

To manage documentation and ensure proper filing.

To identify, evaluate customer needs and promote company's products to customers in a professional manner.

To provide quick and efficient service to obtain maximum sales with focus on customer satisfaction.

To respond to any queries that customer may have and provide the relevant information accurately.

To identify and record customer orders requirement and to follow up regularly for sales opportunities.

To keep updated with the product inventory and to update customer of any new products.

To address any complaints, provide appropriate solutions and alternatives in a timely manner and follow up to ensure resolution.

To follow up with customers to ensure payments are collected on time and any collection issue will need to be informed to the credit control department.

To follow communication procedures and standard operating procedures at all times.

To assist in any ad-hoc duties as assigned by the Company from time to time.

Job Requirements:

Candidate must have at least 2 years of working experience in office administration and sales support.

Experience in printing/stationery/paper related industry would be an added advantage.

Candidate must have completed at least a Diploma.

Proficient in English and Bahasa Malaysia, both written and verbal. Able to converse in Mandarin or any other dialect will be an added advantage.

Excellent interpersonal and communication skills.

Self-starter with a high level of initiative and a strong sense of urgency.

Independent and able to work well in a team and able to work under pressure.