Admin Sales

CCL enterprise; Penang; On-site; MYR 39,000 - 56,000; Full time

Job summary

CCL enterprise in Penang Island is seeking an Admin Sales professional for a full-time role. You will underpin daily sales operations, coordinate meetings, prepare quotations and invoices, and support the sales team with essential administrative tasks.

The ideal candidate has a high school diploma, experience in admin or sales support, strong MS Office and CRM skills, and excellent communication. You will stay organised, multitask effectively, and help drive customer satisfaction and revenue.

Qualifications

• High school diploma or equivalent; business administration or sales qualifications are advantageous.
• Proven experience in an administrative, sales support or sales coordinator role within a sales environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems.
• Strong organisational skills with the ability to multitask and manage competing priorities effectively.
• Excellent verbal and written communication skills with attention to detail.
• Ability to work independently whilst collaborating effectively with team members and senior staff.

Responsibilities

• Coordinate and manage sales activities, including scheduling meetings and follow-ups
• Maintain records, databases and filing systems for sales transactions
• Prepare and process sales documents, quotations, invoices and purchase orders
• Support the sales team with administrative tasks including correspondence, reports and presentations
• Update CRM with sales data and interactions
• Liaise between clients, internal teams and management for smooth service delivery
• Monitor sales targets and generate reports on sales performance and metrics
• Handle inquiries and direct them to sales representatives
• Assist with event planning and promotions
• Perform general office duties including data entry and scheduling

Skills

MS Office

CRM proficiency

Organisational skills

Communication skills

Education

High school diploma

Tools

CRM software

MS Excel

Job description

About us

CCL enterprise is a dynamic and forward-thinking organisation committed to delivering exceptional service and results in the sales industry. We pride ourselves on building strong relationships with our clients and fostering a collaborative team environment where our employees can thrive and develop their careers. Our mission is to support business growth through efficient operations, strategic sales coordination, and dedicated customer service.

About the role

We are seeking an Admin Sales professional to join the CCL enterprise team in Penang Island, Penang. This is a full-time position that will play a crucial operational and administrative support role within our sales department. As an Admin Sales professional, you will be the backbone of our sales operations, ensuring smooth day-to-day processes and providing essential support to our sales team. This role is vital to maintaining efficiency, organisation and excellence in our sales operations, directly contributing to the company's revenue generation and client satisfaction goals.

Key responsibilities

Co-ordinating and managing sales activities, including scheduling meetings, follow-ups and client communications

Maintaining accurate records, databases and filing systems for sales transactions, customer information and contracts

Preparing and processing sales documentation, quotations, invoices and purchase orders

Supporting the sales team with administrative tasks including correspondence, reports and presentations

Managing and updating the customer relationship management (CRM) system with relevant sales data and interactions

Liaising between clients, internal teams and management to ensure smooth communication and service delivery

Monitoring sales targets and creating reports on sales performance and metrics

Handling incoming enquiries and directing them to the appropriate sales representatives

Assisting with event planning, promotions and other sales-related initiatives

Performing general office duties including filing, data entry and scheduling

What we're looking for

High school diploma or equivalent; additional qualifications in business administration or sales are advantageous

Proven experience in an administrative, sales support or sales coordinator role within a sales environment

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems

Strong organisational skills with the ability to multitask and manage competing priorities effectively

Excellent verbal and written communication skills with attention to detail

Ability to work independently whilst collaborating effectively with team members and senior staff

Customer-focused mindset with a professional demeanour and positive attitude

Strong numeracy skills and accuracy in data entry and record-keeping

Proactive approach to problem-solving and willingness to support team objectives

Previous experience in a sales or customer-facing environment is highly desirable

What we offer

At CCL enterprise, we are committed to fostering a positive workplace culture where our employees feel valued and supported. We offer competitive remuneration packages, opportunities for professional development and career progression within the sales department. Our team-oriented environment encourages collaboration and innovation, providing you with the chance to develop your skills and advance your career. We also provide a supportive work environment with access to training and mentoring from experienced sales professionals. Additionally, we offer flexible working arrangements where possible and maintain a healthy work-life balance for all our employees.