ADMIN SALES

SUPRIMA GO TRAVEL & TOURS SDN BHD; Gombak; On-site; MYR 36,000 - 48,000; Full time

Job summary

SUPRIMA GO TRAVEL & TOURS SDN BHD is seeking a Sales Administrator to support the sales team with day-to-day office tasks and order processing. The role focuses on accurate records, order fulfilment, and customer communication.

You will handle orders across online, phone, and email channels, maintain CRM data, and prepare regular sales reports. Strong Excel and CRM skills, plus clear written and spoken English, are essential.

Qualifications

• Experience handling online, phone, and email orders.
• Strong communication and customer-service orientation.
• Ability to multitask and meet deadlines while maintaining accuracy.

Responsibilities

• Handle online, phone, and email purchase orders.
• Answer client questions and fix delivery or billing issues.
• Update customer records and track sales data in a CRM.
• Create daily, weekly, or monthly sales reports for managers.
• Handle multiple tasks and meet strict deadlines.
• Use Excel and CRM systems such as Salesforce or HubSpot.
• Speak and write clearly to help clients and team members.

Skills

Customer service

Communication

Multitasking

Attention to detail

Tools

Excel

Salesforce

HubSpot

Job description

About the role

A sales administrator manages daily office tasks for the sales department, processes customer orders, and keeps sales records accurate.

Prefer Chinese Speaker

Key responsibilities

• Handle online, phone, and email purchase orders

• Answer client questions and fix delivery or billing issues

• Update customer records and track sales data in CRM software

• Create daily, weekly, or monthly sales reports for managers

• Handle multiple tasks and meet strict deadlines

• Use tools like Excel and CRM systems (such as Salesforce or HubSpot)

• Speak and write clearly to help clients and team members