Admin Manager

CARRO; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Carro Malaysia is seeking a highly organized Admin Manager fluent in Mandarin and English to bridge between Chinese principals and Malaysia’s EV ecosystem. You will coordinate international import/export workflows and keep the service facility running smoothly.

You will serve as the main admin contact for client representatives, engineers, and overseas vendors, manage workshop administration, track KPIs, and ensure compliance with local authorities.

Qualifications

• 4–7 years in operations administration or related field.
• Bilingual Mandarin and English with stakeholder communication.
• Experience with import/export workflows and compliance.

Responsibilities

• Act as admin contact for clients, principals, engineers and overseas vendors.
• Coordinate import/export documents, freight, and customs processes.
• Manage workshop admin tasks, parts, and repair records.
• Ensure safety, compliance, and audit-ready documentation.

Skills

Mandarin & English proficiency

Operations administration

Import/Export documentation

Logistics coordination

Vendor & stakeholder management

Education

Bachelor's degree in Business/Logistics

Tools

ERP systems

MS Office

Freight forwarder platforms

Job description

Your Operational Expertise. Your Next Career Move in EV Technology.

Ready to be the bridge between Chinese technology leaders and Malaysia’s EV industry?

This is more than an administrative role.

We are looking for a highly organized, proactive, and bilingual Admin Manager who is proficient in Mandarin and English, with the operational know-how to coordinate directly with Chinese principals, manage complex import/export workflows, and keep a high-performance service facility running seamlessly.

If you are confident communicating with Mandarin-speaking stakeholders, experienced in international parts logistics, and ready to take ownership beyond traditional administration, this could be your next big career move.

What you will be responsible for

Serve as the primary administrative contact for client representatives, Chinese principals, engineers, and overseas vendors.

Coordinate operational requests, technical audits, compliance documentation, and communications with Malaysian authorities, including MITI and relevant local agencies.

Facilitate clear, timely communication between international stakeholders and local operations.

2. Import/Export & Supply Chain Coordination

Manage import/export documentation for replacement battery modules and warranty-claimed battery blocks.

Coordinate freight forwarders, customs clearance, shipping paperwork, and applicable preferential trade documentation, including Form E where relevant.

Support compliance with applicable Class 9 Dangerous Goods transportation and documentation requirements.

3. Workshop Administration & Performance Tracking

Coordinate repair tickets, parts availability, warehouse activities, and logistics staging.

Monitor service KPIs, repair turnaround times, and First-Time Fix Rate performance.

Maintain accurate repair records, diagnostic fault codes, quality sign-offs, and warranty data in local ERP systems and tracking platforms.

4. Safety Documentation & Compliance

Maintain high-voltage safety records, inspection documentation, and relevant DOSH compliance records.

Track calibration schedules and certification records for diagnostic equipment and high-voltage charging apparatus.

Ensure operational documents remain accurate, organized, and audit-ready.

What we are looking for

4–7 years of relevant experience in operations administration, workshop administration, supply chain coordination, or a related field.

Professional Mandarin and English proficiency, with the ability to communicate effectively with Chinese-speaking stakeholders and prepare or coordinate business documentation.

Hands-on experience in import/export documentation, customs clearance, freight coordination, and international parts logistics.

Strong organizational skills, attention to detail, and the ability to manage multiple priorities independently.

Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP, TW and AU.

Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP, TW and AU.

What can I earn as an Administration Manager