Admin Operations (Shah Alam)

Carsome Sdn Bhd; Shah Alam; Sur place; MYR 36 000 - 60 000; Plein temps

Résumé du poste

CARSOME Sdn Bhd in Shah Alam is seeking an Operations Administrator to support the sales handover, verify payments, and ensure accurate documentation before vehicle release. You will liaise with dealers, finance teams and internal stakeholders, input payments and fees, generate delivery documents, and update inventory as cars move through the process.

The role requires 1–2 years in administration or automotive settings, strong attention to detail, good communication, and basic computer skills; a

Qualifications

• Strong attention to detail with ability to verify payments and documents accurately.
• Good communication and coordination skills with both internal teams and external dealers.
• Ability to multitask and work under minimal supervision.
• Basic computer knowledge (Microsoft Office, system updates).

Responsabilités

• Attend to dealers according to the numbering system.
• Verify car status in the Transaction Center to ensure car plate number and dealer name are correct.
• Check payment details to confirm if the transaction is under pending collection or pending payment before proceeding.
• Input payment, DRP, or waiver for pending transactions and liaise with Finance for payment verification.
• Generate ODO once payment is fully cleared and ensure all documents are signed before releasing the car.
• Input trailer fees and parking fees accurately before closing the sale.
• Compile all required documents (Authorization Letter, IC, ODO, Official Receipt if any payment, and QC Form) before uploading.
• Handle related documents for courier.
• Scan sales via Car tracker to update and change inventory status once the car has been collected.
• Ensure all cancelled cars have their documents voided properly.

Connaissances

Attention to detail

Documentation verification

Communication

Coordination

Multitasking

Formation

SPM / Diploma / Degree

Outils

Microsoft Office

Description du poste

About You

You will be responsible for supporting the sales and handover process by handling dealer collection, verifying payments, and ensuring accurate documentation before the release of vehicles. You will need to liaise with external parties including dealers and finance teams as well as coordinate with internal stakeholders to complete the process smoothly. Your direct report would be the designated Branch Operations or Assistant Managers.

Your Day-to-Day

Attend to dealers according to the numbering system.

Verify car status in the Transaction Center (TC) to ensure car plate number and dealer name are correct.

Check payment details to confirm if the transaction is under pending collection or pending payment before proceeding. Payment & Documentation

Key in payment, DRP, or waiver for pending transactions and liaise with Finance for payment verification.

Generate ODO once payment is fully cleared and ensure all documents are signed before releasing the car.

Input trailer fees and parking fees accurately before closing the sale.

Compile all required documents (Authorization Letter, IC, ODO, Official Receipt if any payment, and QC Form) before uploading. System & Inventory Updates.

Handle related documents for courier.

Scan sales via Car tracker to update and change inventory status once the car has been collected.

Ensure all cancelled cars have their documents voided properly.

Your Know-How

Qualification in SPM / Diploma / Degree (in any discipline).

Minimum 1–2 years of experience in administration, automotive, or related fields.

Strong attention to detail with ability to verify payments and documents accurately.

Good communication and coordination skills with both internal teams and external dealers.

Ability to multitask and work under minimal supervision.

Basic computer knowledge (Microsoft Office, system updates).

A valid driving license will be an added advantage.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an Operations Administrator?
• Which of the following types of qualifications do you have?
• Do you have automotive sales experience?

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

What can I earn as an Operations Administrator