Admin Executive – Rental & Tenant Management

Homesphere Property Management Sdn. Bhd.; Selangor; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

Homesphere Property Management Sdn. Bhd. is seeking an administrative support professional to assist with daily rental property operations.

You will handle tenant onboarding, lease processing, and rent collection coordination, ensuring accurate records and timely responses to inquiries. You will coordinate viewings and maintenance, generate routine occupancy and rental reports, and assist with marketing vacant units.

Qualifications

• Provide administrative support for rental property operations, including tenant onboarding, lease agreement processing, and rent collection coordination.
• Manage tenant inquiries and issues promptly and professionally, acting as a primary point of contact for residents.
• Maintain accurate and organized tenant records, lease documents, and property-related information using company databases and filing systems.
• Assist with scheduling property viewings, move-in inspections, and maintenance requests, coordinating with tenants and maintenance staff.
• Generate routine reports on occupancy rates, rental income, and tenant feedback for management review.
• Support the marketing and advertising efforts for vacant rental units, including preparing property listings and coordinating showings.
• Ensure compliance with all relevant rental laws and company policies, assisting with documentation and record-keeping.
• Utilize Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Gmail) for daily tasks, communication, and data management.
• Demonstrate strong computer literacy and the ability to quickly learn new software and property management systems.
• Effectively manage time and prioritize tasks in a fast-paced environment, handling multiple responsibilities simultaneously.
• Communicate clearly and effectively in both English and Bahasa Malaysia with tenants, colleagues, and external stakeholders.
• Contribute to a positive and efficient office environment within a 21-employee company, fostering teamwork and collaboration.

Responsibilities

• Assist in managing tenant inquiries, applications, and lease agreements, ensuring all documentation is accurate and up-to-date.
• Coordinate with the maintenance team to schedule and track property repairs and upkeep, responding promptly to tenant maintenance requests.
• Prepare and distribute rental invoices, collect rent payments, and maintain meticulous financial records of all transactions.
• Conduct property viewings for prospective tenants and provide information on rental terms and property features.
• Maintain a comprehensive database of tenants, properties, and lease information using company software and tools.
• Assist in resolving tenant disputes and issues, escalating complex matters to senior management when necessary.
• Perform general administrative duties, including filing, scanning, and managing correspondence, to support the smooth operation of the rental department.

Skills

Tenant onboarding

Lease processing

Rent collection

Tenant inquiries handling

Record keeping

Scheduling

Reporting

Bilingual English/Bahasa Malaysia

Microsoft Office

Google Workspace

Tools

Microsoft Office Suite

Google Workspace

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Homesphere Property Management Sdn. Bhd. – Petaling

Provide administrative support for rental property operations, including tenant onboarding, lease agreement processing, and rent collection coordination.

Manage tenant inquiries and issues promptly and professionally, acting as a primary point of contact for residents.

Maintain accurate and organized tenant records, lease documents, and property-related information using company databases and filing systems.

Assist with scheduling property viewings, move-in inspections, and maintenance requests, coordinating with tenants and maintenance staff.

Generate routine reports on occupancy rates, rental income, and tenant feedback for management review.

Support the marketing and advertising efforts for vacant rental units, including preparing property listings and coordinating showings.

Ensure compliance with all relevant rental laws and company policies, assisting with documentation and record-keeping.

Utilize Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Gmail) for daily tasks, communication, and data management.

Demonstrate strong computer literacy and the ability to quickly learn new software and property management systems.

Effectively manage time and prioritize tasks in a fast-paced environment, handling multiple responsibilities simultaneously.

Communicate clearly and effectively in both English and Bahasa Malaysia with tenants, colleagues, and external stakeholders.

Contribute to a positive and efficient office environment within a 21-employee company, fostering teamwork and collaboration.

Requirement

• Provide administrative support for rental property operations, including tenant onboarding, lease agreement processing, and rent collection coordination.

• Manage tenant inquiries and issues promptly and professionally, acting as a primary point of contact for residents.

• Maintain accurate and organized tenant records, lease documents, and property-related information using company databases and filing systems.

• Assist with scheduling property viewings, move-in inspections, and maintenance requests, coordinating with tenants and maintenance staff.

• Generate routine reports on occupancy rates, rental income, and tenant feedback for management review.

• Support the marketing and advertising efforts for vacant rental units, including preparing property listings and coordinating showings.

• Ensure compliance with all relevant rental laws and company policies, assisting with documentation and record-keeping.

• Utilize Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Gmail) for daily tasks, communication, and data management.

• Demonstrate strong computer literacy and the ability to quickly learn new software and property management systems.

• Effectively manage time and prioritize tasks in a fast-paced environment, handling multiple responsibilities simultaneously.

• Communicate clearly and effectively in both English and Bahasa Malaysia with tenants, colleagues, and external stakeholders.

• Contribute to a positive and efficient office environment within a 21-employee company, fostering teamwork and collaboration.

Responsibility

• Assist in managing tenant inquiries, applications, and lease agreements, ensuring all documentation is accurate and up-to-date.

• Coordinate with the maintenance team to schedule and track property repairs and upkeep, responding promptly to tenant maintenance requests.

• Prepare and distribute rental invoices, collect rent payments, and maintain meticulous financial records of all transactions.

• Conduct property viewings for prospective tenants and provide information on rental terms and property features.

• Maintain a comprehensive database of tenants, properties, and lease information using company software and tools.

• Assist in resolving tenant disputes and issues, escalating complex matters to senior management when necessary.

• Perform general administrative duties, including filing, scanning, and managing correspondence, to support the smooth operation of the rental department.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance