ADMIN EXECUTIVE - BANKING PORTFOLIO

Private Advertiser; Kuala Lumpur; Presencial; MYR 40 000 - 67 000; Tempo integral

Resumo da oferta

Private Advertiser is seeking a detail-oriented Admin Executive to support daily administrative and operational activities for a Debt Collection Agency. You will manage banking portfolio records, update collection data, and prepare reports to keep the team informed.

The role requires proficiency in Microsoft Office, strong data-entry accuracy, and the ability to work independently while maintaining confidentiality. Fresh graduates are welcome to apply.

Qualificações

• Minimum SPM qualification; Diploma or equivalent in Business Administration/Management is an advantage.
• Preferably 1–2 years of administrative experience, preferably in a debt collection or financial services environment.
• Fresh graduates with good computer skills and willingness to learn are encouraged to apply.

Responsabilidades

• Perform daily administrative duties and provide operational support to the debt collection team.
• Manage banking portfolio records and update collection data.
• Prepare daily, weekly, and monthly reports and portfolio performance summaries.
• Maintain filing systems for portfolio documents and correspondence.
• Coordinate with collection officers and management on portfolio-related matters.

Conhecimentos

Microsoft Excel

Data entry

Organizational skills

Communication

Formação académica

Diploma in Business Administration

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

We are seeking a detail-oriented, organised, and responsible Admin Executive to support the daily administrative and operational activities of our Debt Collection Agency (DCA). The successful candidate will be responsible for managing banking portfolio records, updating collection data, preparing reports, maintaining documentation, and providing administrative support to the debt collection team.

Key responsibilities

Perform daily administrative duties and provide operational support to the debt collection team.

Manage, update, and maintain banking portfolio records, including credit card, personal loan, hire purchase, and other banking-related accounts.

Upload, download, sort, allocate, and update debtor account information in the company's collection management system.

Verify account details and ensure portfolio data is accurate, complete, and properly maintained.

Prepare daily, weekly, and monthly collection reports, productivity reports, and portfolio performance summaries.

Monitor collection activities, payment updates, account status changes, and outstanding documentation.

Assist in the preparation and submission of banking reports in accordance with clients' requirements and deadlines.

Maintain proper filing systems for portfolio documents, correspondence, payment records, and other relevant information.

Coordinate with collection officers, team leaders, management, and client representatives regarding portfolio-related matters.

Assist with account reconciliation, data checking, and investigation of discrepancies when required.

About you

Minimum SPM qualification; Diploma or equivalent qualification in Business Administration, Management, or a related field is an advantage.

Preferably 1–2 years of administrative experience, preferably in a debt collection agency, banking, financial services, or credit management environment.

Fresh graduates with good computer skills and a willingness to learn are encouraged to apply.

Proficient in Microsoft Office, particularly Excel, Word, and Outlook.

Good data-entry skills with a high level of accuracy and attention to detail.

Able to manage multiple tasks, meet reporting deadlines, and work independently with minimal supervision.

Good communication, coordination, and organisational skills.

Responsible, disciplined, proactive, and able to work effectively as part of a team.

Must maintain strict confidentiality when handling banking and customer information.

Experience handling banking or financial institution portfolios.

Opportunity to gain experience in the banking and debt collection industry.

Supportive working environment.

Opportunities for career development and professional growth.