Associate, Client Service Officer, Sabah Corporate Office, Group Corporate Banking

Affin Bank Berhad; West Coast Division; Sur place; MYR 44 640 - 78 120; Plein temps

Résumé du poste

Affin Bank Berhad, Sabah, is seeking an administrative support officer for the Corporate Banking Division to assist Relationship Managers with day-to-day administrative tasks while ensuring the Bank's interests are protected and compliance requirements are met.

You will monitor accounts, prepare monthly reports (loan origination and growth), liaise with branches and risk management, track security documents, and support the processing of facilities from memo to disbursement, including CCRIS

Qualifications

• Degree in finance, accounting, economics, business or equivalent.
• Experience in system/credit administration.
• Basic knowledge of Windows and AS400.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong communication and customer-service skills.
• Attention to detail and quality of output.
• Independent with initiative and reliable.

Responsabilités

• Account monitoring (MIAs): assist RM with reminders and related letters.
• Compile documents for annual audits and prepare monthly reports.
• Coordinate with branches and risk management on application status.
• Track post-disbursement conditions and disbursement processes.
• Prepare memos and follow up on project accounts and facilities.
• Assist with ad-hoc requests and management reporting.
• Ensure compliance reporting including BNM, BCP and DRCO.

Connaissances

Finance knowledge

Accounting

Analytical skills

Communication

MS Office

Formation

Finance/Accounting/Economics/Business degree

Outils

AS400

Windows OS

MS Office

Description du poste

Job Purpose

To support the assigned Relationship Managers (RMs) in the Corporate Banking Division (CBD) on administration tasks and at the same time, ensuring the interest of the Bank is protected.

Responsibilities

• Account monitoring (MIAs): Assist the RM in issuing reminders/follow‑up letters and in delivering letters of support related to tendering of projects/contracts and other account-related correspondence.
• Compile documents and reports for annual audit purposes (for the Internal Auditor on a yearly basis).
• Provide monthly reports and statistics (e.g., Monthly Loan Origination, Monthly Loan Growth, Monthly Review Extensions) to RMs, Team Leads and Head of Department; copy to the admin coordinator for compilation.
• Liaise with stakeholders (Branches, Group Risk Management) regarding application status, statement requests, tax invoices, review extensions, etc.
• Monitor all post‑disbursement conditions of accounts not monitored by the Financing Credit Administration Department (FCAD), ensuring covenants are properly recorded in the monitoring register.
• Track progress of security documentation until completion and disbursement (upon memo issuance to Business Operations/SMB).
• Keep track of work progress of memo instructions provided to FCAD or other stakeholders through Business Operations/SMB for all assigned accounts.
• Prepare/ update interest income earned for the month for Business Units.
• Liaise with Business Operations/SMB on FCAD‑related matters and other matters such as issuance of Letter of Offer/Variation/Notification/Renewal, security documentation commencement, signing‑off disbursement, redemption, discharge of security, collection of periodic sinking funds, debit‑fee instructions for facilities, instructions for Banker’s Acceptance or Revolving Credit drawdowns or rollovers, and Fixed Deposit statements/audit confirmation/Current Account statements.
• Perform CCRIS submission in the OSCAR system as applicable.
• Assist RM in performing financial spreading in the OSCAR system as applicable.
• Request Cost of Fund/FD rates from Treasury in RM’s absence and revert to customers for drawdown or RC rollovers/drawdowns.
• Perform relief duties among team members, including credit‑administrative work assigned in their absence or to share workload.
• Assist with ad‑hoc requests as assigned by immediate or other superiors.
• Liaise with Business Finance for management reporting: validate pending credit‑evaluation papers, update borrower pipeline information, update SIBS information for BNM FISS codes, renewal dates and Obligor Risk Rating.
• Prepare memo to respective departments and follow‑up on opening project accounts, FD placement, drawdown and repayment of banking facilities, contract financing matters and related transactions; create facilities in SIBS referencing the Credit Application Memo (CAM) upon approval.
• Liaise with Treasury and the Payment Centre for late disbursements and follow‑up with FCAD on facility release.
• Manage compliance reporting including BNM reports, BCP and DRCO reports.

Requirements

• Degree preferably in Finance, Accounting, Economics, Business or a similar discipline, or fresh graduates with a strong academic background.
• Experience in system / credit administration.
• Basic knowledge of operating systems such as Windows and AS400.
• Computer literate with good command of Microsoft Office: Word, Excel and PowerPoint.
• Good communication and customer‑service skills (with RMs and other support units).
• Attention to detail and quality of output.
• Strong initiative for improvement; self‑starter.
• Ability to work independently with a high level of commitment and competency.