Admin & Customer Service Coordinator

Amcoweld (M) Sdn Bhd; Johor Bahru; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

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Job summary

Amcoweld (M) Sdn Bhd is seeking an energetic Administrative Clerk/Customer Service specialist to join our TAMAN PERNIAGAAN SETIA Johor team on a full-time basis. In this pivotal role you will act as the main contact for customers and internal stakeholders while handling essential administrative tasks to keep operations running smoothly.

Experience in admin or customer service is preferred. The successful candidate will demonstrate excellent communication, be highly organised, and able to manage

Qualifications

• Minimum experience in administrative or customer service roles.
• Experience in manufacturing/industrial environment preferred.
• Strong written and verbal communication.
• Excellent organisational and time-management skills.

Responsibilities

• Respond promptly to customer enquiries via telephone, email and in person.
• Process customer orders, quotations and administrative documents accurately.
• Maintain detailed records and filing systems for customer accounts.
• Coordinate with departments to resolve customer issues timely.
• Prepare and distribute routine correspondence and reports.
• Manage calendars and schedule appointments for management staff.
• Perform data entry and maintain spreadsheets with accuracy.
• Assist with general office administration including reception duties.
• Follow up on outstanding matters and commitments to customers.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

Relevant administrative qualifications

Tools

Microsoft Office

Office management systems

Job description

Amcoweld (M) Sdn Bhd is seeking an energetic Administrative Clerk/Customer Service specialist to join our TAMAN PERNIAGAAN SETIA Johor team on a full-time basis. In this pivotal role you will act as the main contact for customers and internal stakeholders while handling essential administrative tasks to keep operations running smoothly.

Experience in admin or customer service is preferred. The successful candidate will demonstrate excellent communication, be highly organised, and able to manage