Admin-Customer Service

SCA Specialty Chemicals Sdn Bhd; Johor Bahru; On-site; MYR 30,000 - 42,000; Full time

Job summary

SCA Specialty Chemicals Sdn Bhd is seeking a full-time Customer Care Specialist in Malaysia to manage purchase activities, licensing, and order support. You will prepare delivery documents and invoices, coordinate transport for local and export orders, and assist with ISO documentation and audits.

Ideal candidates hold a Diploma/Advanced Diploma and have about 2 years of experience in customer care or related roles, with a proactive, detail-oriented mindset.

Qualifications

• Diploma/Advanced Diploma preferred.
• 2 years experience as a Customer Care Specialist preferred.

Responsibilities

• Purchase raw materials: contact supplier for quotes based on production requisition.
• Purchase - other items for production use (broom, gloves, mask pallets, detergent powder).
• Admin - monitor licenses and chemicals for 3rd party testing before expiry.
• Prepare DO and invoice in absence of accounts staff.
• Organise transport for delivery to customers and export.
• Assist in ISO audits and maintain ISO documents and standards.
• Support sales in issuing DO/Invoice.

Education

Diploma/Advanced Diploma

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

1. Purchase - raw material to contact the supplier to get the quote base on the production purchase requisition

2. Purchase - others such as production use like broom, gloves, mask pallet, detergent powder and so on

3. Admin - to monitor all the licenses and chemical needed to send for 3 party testing once expired

4. Prepare DO and invoice during the absence of account Vy

5. Arrange transport to do delivery to customer and export

6. Assist in the ISO audit and maintain the ISo document and standard

7. Support the sales in issuing DO/Invoice

Job Type: Full-time

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer Care Specialist: 2 years (Preferred)