Sales Admin

Global Coffee Resources; Johor Bahru; On-site; MYR 33,000 - 50,000; Full time

Job summary

Global Coffee Resources is seeking a detail-oriented Sales/Order Administrator in Johor Bahru to manage system updates, verify documents, and process customer orders end-to-end.

You will update daily sales and delivery reports for management, handle enquiries via WhatsApp, email and in person, arrange daily delivery schedules with third‑party transporters, and coordinate with finance and warehouse to ensure smooth order processing.

Qualifications

• Must have at least SPM or Diploma/equivalent.
• 1–2 years in a related role preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage system update and data maintenance, organizing and verifying key business documents including invoices, DOs and related paperwork.
• Process and manage customer orders.
• Update daily sales and delivery reports for management review.
• Handle customer enquiries via WhatsApp, email and in person with professionalism.
• Arrange daily delivery schedules with 3rd party transporters.
• Coordinate with internal departments (finance, warehouse) to ensure smooth order processing and delivery.
• Ensure compliance with company policies in all sales-related documentation.
• Perform other ad hoc duties as assigned by management.

Skills

Communication skills

Teamwork

Microsoft Office

ERP system

Multitasking

Bahasa Malaysia

English

Mandarin

Education

SPM or Diploma

Tools

ERP system

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Manage system update and data maintenance, organizing and verifying key business documents including invoice, delivery order (DO) and other related paperwork.
• Process and manager customer orders.
• Update daily sales and delivery report for management review.
• Handle customer enquiries via WhatsApp, email and in-person with professionalism and courtesy way.
• Arrange daily delivery schedule with 3rd party transporters.
• Coordinate with internal department (finance, warehouse) to ensure smooth order processing and delivery.
• Ensure compliance with company policies and procedures in all sales related documentation.
• Perform other ad hoc duties as assigned by management.

Job Requirements:

• Candidate must prossess at least SPM, Diploma or equivalent.
• At least 1 or 2 years of working experience in the related field is required for this position.
• Good communication and interpersonal skills and ability to work well in team.
• Proficiency in Microsoft office, Outlook and ERP system.
• Strong communication skills in Bahasa Malaysia, English and Mandarin. Mandarin will be an added advantage.
• Ability to multi tasks, meet deadliness and follow up independently.