Admin cum Marketing & Sales Executive

Private Advertiser; Penang; On-site; MYR 29,000 - 51,000; Full time

Job summary

Private Advertiser in Penang is seeking an Admin cum Sales & Marketing Executive who enjoys travel, customer interactions, and social media to grow a career in travel.

You will handle enquiries, prepare quotations, manage bookings, and support marketing campaigns while coordinating with hotels and suppliers. Fresh graduates are welcome to apply and English/Bahasa Malaysia proficiency is required.

Qualifications

• Fresh graduates are encouraged to apply.
• Good communication in English and Bahasa Malaysia; Mandarin is an added advantage.
• Proficient with Microsoft Office/Google Workspace.
• Sales mindset, optimistic attitude and willingness to learn.

Responsibilities

• Handle customer enquiries via WhatsApp, phone calls and social media.
• Prepare travel quotations, itineraries and invoices.
• Follow up with customers and convert enquiries into bookings.
• Assist with flight, hotel, tour package and transportation bookings.
• Handle daily administrative and documentation tasks.
• Coordinate with hotels, suppliers and transport operators.
• Assist with social media content and promotional campaigns.
• Manage customer information and booking records.
• Provide excellent customer service before, during and after trips.
• Support other sales, marketing and operations activities when required.

Skills

Sales

Customer service

Social media

Tools

MS Office

Google Workspace

Job description

Admin cum Sales & Marketing Executive for a travel agency team. This is an opportunity for someone who enjoys travel, communicating with customers, sales and social media, and is looking to build a career in the travel industry.

Key responsibilities

Handle customer enquiries via WhatsApp, phone calls and social media

Prepare travel quotations, itineraries and invoices

Follow up with customers and assist in converting enquiries into bookings

Assist with flight, hotel, tour package and transportation bookings

Handle daily administrative and documentation tasks

Coordinate with hotels, suppliers and transport operators

Assist with social media content and promotional campaigns

Manage customer information and booking records

Provide good customer service before, during and after customers' trips

Support other sales, marketing and operational activities when required

About you

Fresh graduates are encouraged to apply

Previous experience in travel, sales, customer service or administration is an advantage but not required

Good communication skills in English and Bahasa Malaysia

Mandarin-speaking candidates are an added advantage

Computer literate and comfortable using Microsoft Office/Google Workspace

Basic knowledge of Facebook, Instagram or TikTok is an advantage

Positive attitude, responsible and willing to learn

Good organisational and communication skills

Able to multitask and work independently

Sales-oriented and comfortable communicating with customers

What can I earn as a Sales and Marketing Executive