Admin Cum Customer Service

KAILI AIRCON TRADING SDN. BHD.; Skudai; On-site; MYR 28,000 - 39,000; Full time

Job summary

KAILI AIRCON TRADING SDN. BHD. in Malaysia is seeking a responsible Admin to support daily office operations, ensuring efficient administration and precise record-keeping.

You will manage documents, handle data entry, quotations, invoices, and coordinate with customers, suppliers, and internal teams. Proficiency in Microsoft Office is essential; knowledge of AutoCount is a plus. The role requires good organisational skills, the ability to work independently, and a proactive attitude to maintain

Qualifications

• Prior experience in administration or related role.
• Proficient in MS Office (Word, Excel, Outlook).
• Basic knowledge of AutoCount is an advantage.
• Fast learner and able to work independently.
• Strong communication and follow-up skills.

Responsibilities

• Manage daily administrative and clerical activities.
• Prepare, organise and maintain documents and filing systems.
• Data entry, documentation and office coordination.
• Handle quotations, invoices, purchase orders, and sales orders.
• Coordinate with customers, suppliers and internal departments.
• Handle correspondence and emails.
• Support management with ad-hoc administrative tasks.
• Ensure accuracy and upkeep of records.

Skills

Organisational skills

Time-management

Independent working

Communication skills

Tools

Microsoft Office

AutoCount

Job description

We are seeking a responsible, organised, and detail-oriented Admin to support our daily office operations.

Key responsibilities

Manage daily administrative and clerical activities efficiently.

Prepare, organise, and maintain company documents, records, and filing systems.

Perform data entry, documentation, and general office coordination.

Assist with quotations, invoices, purchase orders, sales order and basic administrative accounts.

Coordinate and communicate with customers, suppliers, and internal departments.

Handle correspondence, emails, and other administrative matters.

Support the management team with ad-hoc administrative tasks when required.

Ensure all administrative records are accurate, updated, and properly maintained.

About you

Previous experience in administration or a related role.

Good organisational and time-management skills.

Proficient in Microsoft Office (Word, Excel, Outlook).

Basic knowledge of AutoCount is an advantage.

Good communication skills and a positive working attitude.

Fast learner, responsible, proactive, and able to work independently.

Fast response and good follow-up skills are highly valued.

Experience in calculating commissions is an advantage.