Admin Clerk

DCS SYNTHESIS SDN BHD; Puchong; On-site; MYR 20,000 - 33,000; Full time

Job summary

DCS Synthesis is seeking an Administration Clerk to support mall management, tenants, and external vendors with POS-related technical matters and general administrative duties.

The role involves maintaining the company database, coordinating project activities, and ensuring SOPs and deadlines are met. Strong English communication, MS Office skills, and the ability to multitask are required.

Qualifications

• Minimum educational qualifications as listed in the job ad.
• Experience in administration or clerk roles is preferred.
• English language proficiency is required.
• Strong Excel and Microsoft Office skills are essential.

Responsibilities

• Establish collaborative relationships among project groups and stakeholders.
• Maintain and update the company database.
• Serve as main contact with mall management and tenants on POS matters.
• Assist external vendors and tenants with POS issues and sales submissions.
• Monitor projects and coordinate team members to keep work on track.
• Ensure SOPs and deadlines are followed.
• Record minutes and prepare detailed reports.
• Provide project status updates to PMs and management.
• Identify process improvements with the project manager.
• Monitor the mall server's network connectivity.

Skills

Communication skills

Microsoft Office

Excel

Project management

Multitasking

Customer service

Education

Diploma or equivalent

Tools

MS Office Suite

Job description

You will establish collaborative relationships among the various project and constituent groups, with the aim of promoting the concept of integrated systems. You will be responsible for facilitating decision making processes as appropriate and serving as liaison between the mall management, the mall tenants and external vendor representatives.

Maintaining and updating company database

Serving as primary point of contact with mall management and their tenants on overall technical matters of their POS system.

Provide assistance to external vendor representatives and mall tenants for technical issues concerning their POS interface and POS sales submission.

Monitor current projects and coordinates all team members involved to keep workflow on track

Ensure project aligns with the set SOP and deadlines

In charge of keeping track of all project-related paperwork / reports

Track and analyze project risks and recommend improvements

Providing timely project status updates to the Project Managers and mall management

Strategize and work to improve the project process with project manager when needed

Monitor the mall server’s network connectivity

Record minutes and take detailed notes during meetings

Requirements and Qualifications

We are looking for a Admin Executive who's skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment

Candidate must possess at least Primary/Secondary School/SPM/\"O\" Level, Higher Secondary/STPM/\"A\" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in any field.

Required language(s): English

At least 1 Year(s) of working experience in the related field is required for this position.

Preferably Entry Level specialized in Customer Service or equivalent.

Excellent written and verbal communication skills

Strong computer skills; well-versed in Microsoft Office and thorough knowledge of Excel

Project management skills and the ability to resolve complex problems and issues

Able to work effectively under pressure

Flexible and able to multitask on several different aspects of a project or on multiple projects

Able to produce quality work with strict deadlines

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Administration Clerk?
• Which of the following Microsoft Office products are you experienced with?
• Do you have customer service experience?

DCS Synthesis is one of the Largest provider for Shopping Mall management system and Retail Points of Sales System in Singapore. DCS Synthesis was founded in Singapore in 2003 with the vision of being the Market leader in Providing Systems for Shopping mall Tenant POS management system and Retail Points of Sale system. DCS Synthesis aims to develop a higher standard of system for the Retailing industry with Better customer profiling and loyalty management incorporated.

We at DCS Synthesis are proud of how we have grown into one of the largest companies in the Retail Technology Solutions industry in Southeast Asia.

DCS Synthesis is one of the Largest provider for Shopping Mall management system and Retail Points of Sales System in Singapore. DCS Synthesis was founded in Singapore in 2003 with the vision of being the Market leader in Providing Systems for Shopping mall Tenant POS management system and Retail Points of Sale system. DCS Synthesis aims to develop a higher standard of system for the Retailing industry with Better customer profiling and loyalty management incorporated.

We at DCS Synthesis are proud of how we have grown into one of the largest companies in the Retail Technology Solutions industry in Southeast Asia.

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What can I earn as an Administration Clerk