Admin Assistant (Mandarin Speaker)

A-Saloon Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Benefits offered by this job

Medical Fees

Insurance

Performance Bonus

Birthd

Job summary

A-Saloon Sdn Bhd is seeking a multi-functional Administrative Assistant to coordinate orders, manage inventory, and provide customer service support in Kuala Lumpur. You will handle product listings, assist with documentation, and support scheduling and logistics for the team.

The role requires strong English and Mandarin communication, a Diploma, and at least two years of relevant experience with high computer literacy. Join a growing company with hair salon outlets across Malaysia.

Qualifications

• Good communication skills with the ability to interact at all levels.
• Able to multitask and handle matters proactively and expeditiously.
• Self-motivated and driven to improve.
• Adaptive and collaborative, yet able to work independently.
• High level of computer literacy, including proficiency in Microsoft Office Suite or Google Workspace.

Responsibilities

• Monitor daily orders from the platform and ensure timely processing with the logistic team.
• Update and track stock levels, liaise with warehouse/suppliers on replenishment.
• Respond to customer inquiries and issues via email, WhatsApp, Shopee/TikTok Chat and other channels.
• Handle returns, refunds and complaints professionally.
• Assist in uploading product listings, updating prices and maintaining product info accuracy.
• Coordinate with the graphic team for listing visuals and copywriting team for product descriptions.
• Maintain records of invoices, supplier documents, sales reports and internal forms.
• Assist in scheduling meetings, following up on tasks and general office administration.
• Support marketing or branding activities logistically (e.g., booking venue and preparing props).

Skills

Communication

Multitasking

Self-motivation

Adaptability

Team collaboration

Education

Diploma

Tools

Microsoft Office

Google Workspace

Job description

This is a multi-functional administrative and operations support role responsible for coordinating orders and inventory, providing customer service support, managing platform and product listings, maintaining documents and data, and supporting team scheduling and logistics activities.

Responsibilities:

• Monitor daily orders from the platform and ensure timely processing with the logistic team.
• Update and track stock levels, liaise with warehouse/suppliers on replenishment.
• Respond to customer inquiries and issues via email, WhatsApp, Shopee/TikTok Chat and other channels.
• Handle returns, refunds and complaints professionally.
• Assist in uploading product listings, updating prices and maintaining product info accuracy.
• Coordinate with the graphic team for listing visuals and copywriting team for product descriptions.
• Maintain records of invoices, supplier documents, sales reports and internal forms.
• Assist in simple bookkeeping, expenses tracking or report compilation.
• Assist in scheduling meetings, following up on tasks and general office administration.
• Support marketing or branding activities logistically (e.g., booking venue and preparing props).

Requirements:

• Possess at least a Diploma.
• Minimum 2 years of experience as an Administrative Assistant or similar role.
• Cheerful and friendly disposition with good communication skills, able to communicate well at all levels.
• Good command of English and Mandarin, both written and spoken.
• Able to multitask and handle matters proactively and expeditiously.
• Self-motivated and driven to improve.
• Adaptive and collaborative, yet able to work independently.
• High level of computer literacy, including proficiency in using Microsoft Office Suite or Google Workspace.

A-Saloon Sdn Bhd is an established company with over 20 outlets of hair saloons, spread throughout the famous shopping malls in Malaysia. We believe that our strength not only lies with our marketing plan, products but with our PEOPLE as well.

We are looking for individuals who are with positive attitude, have great passion and looking for a career progression. In line with our expansion plan, we are now looking for suitable candidates who is ready to ride the wave of success with us.

Hair & Beauty Services 101-1,000 employees

Perks and benefits

• Medical Fees
• Insurance
• Performance Bonus
• Birthd