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XL BUSINESS SYSTEM is seeking an Administration Officer to support day-to-day operations, handle communications, and maintain accurate records. The role involves coordinating routine financial activities, filing, and ensuring documentation is properly recorded.
The candidate should have experience in administration or accounts support, strong written and verbal communication, and proficiency with Microsoft Office.
Support the organisation's day-to-day administrative operations by managing communications, maintaining accurate records, monitoring service documentation and coordinating routine financial and collection activities. This role helps ensure administrative processes are completed efficiently and accurately.
Handle incoming phone calls and respond to customer enquiries professionally.
Correspond with customers via email and follow up on outstanding matters.
Maintain accurate records with appropriate supporting documents and systematic filing.
Monitor Technician Service Reports and ensure documentation is properly recorded.
Check expense payments, including petrol, tolls, claims and utility bills.
Follow up on collections and maintain accurate payment records.
Perform routine administrative duties and provide general office support.
Carry out any other duties assigned by management as required.
Previous experience in administration, customer service, accounts support or a related role is preferred.
Good written and verbal communication skills.
Strong attention to detail and accurate record-keeping abilities.
Good organisational and time management skills.
Basic understanding of expense processing, payment tracking and collections.
Proficiency in Microsoft Office applications and email communication.
Ability to work independently, follow procedures and manage multiple administrative tasks.