Admin Assistant

SAVEE STAY SERVICES PLT; Kuala Lumpur; In loco; MYR 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

SAVEE STAY SERVICES PLT in Kuala Lumpur is seeking an Administration Officer to manage tenant, contractor, and operator inquiries, and to maintain records of occupancy, contracts, and schedules. The role supports management in preparing agreements, notices, and reports.

The ideal candidate holds a minimum SPM or Diploma in Administration or Office Management, is proficient in Microsoft Office, and can communicate in English, Bahasa Melayu, and Mandarin. Fresh graduates encouraged to apply.

Competenze

• Minimum requirement: SPM or Diploma in Administration / Office Management.
• Basic administrative or office working experience is an advantage.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Proficiency in English, Bahasa Melayu and Mandarin is an added advantage.
• Good communication and organizational skills.
• Able to multitask and be detail oriented.
• Fresh graduates are encouraged to apply.

Mansioni

• Handle tenant, contractor, and operator inquiries.
• Maintain updated records of property occupancy, contracts, and schedules.
• Support management in preparing agreements, notices, and reports.
• Track and process monthly owner payouts.
• Verify contractor invoices and ensure timely payments.
• Maintain transparent documentation of all financial flows.
• Calculate operator commissions and fees.
• Prepare monthly owner/operator statements.
• Execute approved payments without error.
• Prepare, renew, and archive tenancy agreements.
• Source and onboard new property owners.
• Rental collection and key management.
• Coordinate cleaners and technicians for coliving.
• Respond to tenant inquiries and complaints.
• Assist audits with accurate records.

Conoscenze

Communication skills

Organizational skills

Multitasking

Teamwork

Independent work

Positive attitude

Willingness to learn

Formazione

Minimum SPM or Diploma in Administration / Office Management

Strumenti

Microsoft Office

Descrizione del lavoro

Property Management

• Handle tenant, contractor, and operator inquiries.


• Maintain updated records of property occupancy, contracts, and schedules.


• Support management in preparing agreements, notices, and reports.

Owner & Contractor Management

• Track and process monthly owner payouts.


• Verify contractor invoices and ensure timely payments.


• Maintain transparent documentation of all financial flows.


• Calculate operator commissions and fees.


• Ensure payouts align with contracts and performance metrics.


• Reconcile payouts with system records.

Compliance & Documentation

• Ensure agreements and payouts comply with company policies.


• Maintain confidentiality of sensitive owner and tenant data.


• Support audits and internal reviews with accurate records.

Operational Responsibilities

1. Rental Collection – Ensure timely collection and accurate recording.


2. Key Management – Track and control keys for units and contractors.


3. Cleaner Coordination (Coliving) – Schedule and monitor cleaning tasks.


4. Technician Coordination (Coliving) – Assign and follow up on maintenance requests.


5. Customer Service to Tenant – Respond promptly to inquiries and complaints.


6. Handling Agreements – Prepare, renew, and archive tenancy agreements.


7. Compile Available List – Update and share available unit lists.


8. Prepare Statements – Deliver monthly owner/operator statements.


9. Payment Maker – Execute approved payments without error.


10. Customer Service to Landlord – Maintain communication and satisfaction.


11. Source Owner – Identify and onboard new property owners.

Requirements:

• Minimum SPM or Diploma in Administration / Office Management or related field


• Basic administrative or office working experience is an advantage


• Proficient in Microsoft Office (Word, Excel, Outlook)


• Proficiency in spoken and written English, Bahasa Melayu, and Mandarin is an added advantage


• Good communication and organizational skills


• Responsible, detail-oriented, and able to multitask


• Able to work independently and in a team


• Positive working attitude and willingness to learn


• Fresh graduates are encouraged to apply.

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