Admin Assistant

JOGOHEALTH STROKE & PHYSIOTHERAPY; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

JOGOHEALTH STROKE & PHYSIOTHERAPY in Kuala Lumpur is seeking a proactive front desk administrator to support daily office tasks and patient services. You will handle appointments, registrations and inquiries, answer phone calls and WhatsApp messages, and maintain records with a professional front desk presence.

Join a team that values clear communication, teamwork, and reliability. The role offers opportunities to assist with billing, marketing activities, and patient follow-ups while learning

Qualifications

• Good communication and customer service skills.
• Basic computer skills including Microsoft Office and WhatsApp.
• Able to work independently and as part of a team.
• Responsible, organised, punctual, and willing to learn.

Responsibilities

• Handle daily administrative and office tasks.
• Manage patient appointments, registration, and enquiries.
• Answer phone calls, WhatsApp messages, and respond to customer enquiries.
• Prepare and maintain documents, records, and filing.
• Assist with invoices, payments, receipts, and basic administrative reports.
• Coordinate with physiotherapists regarding patient schedules.
• Assist with marketing activities and social media updates when required.
• Follow up with patients regarding appointments and packages.
• Maintain a clean, organised, and professional front desk.
• Perform other duties assigned by management.

Skills

Communication

Customer service

Independent worker

Teamwork

Punctuality

Willing to learn

Tools

Microsoft Office

WhatsApp

Job description

Responsibilities

Handle daily administrative and office tasks.

Manage patient appointments, registration, and enquiries.

Answer phone calls, WhatsApp messages, and respond to customer enquiries.

Prepare and maintain documents, records, and filing.

Assist with invoices, payments, receipts, and basic administrative reports.

Coordinate with physiotherapists regarding patient schedules.

Assist with marketing activities and social media updates when required.

Follow up with patients regarding appointments and packages.

Maintain a clean, organised, and professional front desk.

Perform other duties assigned by management.

Requirements

Good communication and customer service skills.

Basic computer skills, including Microsoft Office and WhatsApp.

Able to work independently and as part of a team.

Responsible, organised, punctual, and willing to learn.