admin

ABSOLUTION FITNESS; Petaling Jaya; In loco; MYR 33.000 - 56.000; Tempo pieno

Descrizione del lavoro

Absolution Fitness Sdn Bhd is seeking a Gym Admin & Customer Service Executive to be the primary contact for customer inquiries. You will manage trial class bookings, consultations, follow-ups, and coordinate with personal trainers.

Administrative duties and maintaining customer records are essential in this role. The ideal candidate communicates effectively in English and Mandarin, has experience in customer service or sales, and is comfortable with WhatsApp and basic computer tools.

Competenze

• Good communication skills in English and Mandarin
• Experience in customer service, sales or administration is preferred
• Familiar with WhatsApp and basic computer applications
• Responsible, proactive and detail-oriented
• Sales-driven and confident in customer follow-ups
• Interest in the fitness industry is an advantage

Mansioni

• Respond to customer enquiries via Facebook and WhatsApp
• Arrange RM99 Trial Classes and free consultations
• Follow up with potential customers and close sales
• Introduce PT packages and handle payments
• Coordinate customer bookings with personal trainers
• Handle daily administrative tasks and customer records

Conoscenze

Communication skills

WhatsApp familiarity

Sales experience

Administrative skills

Bilingual English/Mandarin

Customer service

Strumenti

WhatsApp

MS Office

Descrizione del lavoro

Gym Admin & Customer Service Executive at Absolution Fitness. You will be the point of contact for customer enquiries, manage trial class bookings and consultations, follow up with potential customers, introduce PT packages, coordinate bookings with personal trainers, and handle administrative tasks and customer records.

Key responsibilities

Respond to customer enquiries via Facebook and WhatsApp

Arrange RM99 Trial Classes and free consultations

Follow up with potential customers and close sales

Introduce PT packages and handle payments

Coordinate customer bookings with personal trainers

Handle daily administrative tasks and customer records

About you

Good communication skills in English and Mandarin

Experience in customer service, sales or administration is preferred

Familiar with WhatsApp and basic computer applications

Responsible, proactive and detail-oriented

Sales-driven and confident in customer follow-ups

Interest in the fitness industry is an advantage

About us

Absolution Fitness Sdn Bhd, located at Jaya One, The School, Petaling Jaya.