Account Manager – SMC (Microsoft & AWS)

SoftwareONE Deutschland GmbH; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

SoftwareONE Deutschland GmbH is seeking an Account Manager in Kuala Lumpur to drive business growth by aligning client goals with Microsoft and AWS solutions. The role involves managing customer relationships, delivering tailored proposals, and achieving sales targets. Applicants should have a proven track record in sales or account management, preferably within the technology sector. The company values diversity and is committed to creating an inclusive environment.

Qualifications

• Proven experience in sales, business development, or account management within IT, cloud, or technology services.
• Demonstrated success in building pipelines and achieving commercial targets.
• Strong capability in managing complex sales cycles.

Responsibilities

• Identify, develop, and progress new business opportunities within the SMC segment.
• Manage the end-to-end sales cycle, from initial engagement through negotiation and deal closure.
• Collaborate with internal teams to develop tailored proposals.

Skills

Sales experience

Business development

Account management

Understanding of cloud service models

Engaging senior stakeholders

Job description

The role

At SoftwareOne, we help organisations unlock the full potential of technology. As an Account Manager you will work closely with small and medium business customers, driving growth by aligning their business goals with the right Microsoft and AWS solutions.

You will join the sales team, focusing on acquiring new customers and growing existing relationships. This role plays a key part in driving revenue, increasing cloud adoption, and delivering measurable business outcomes for our customers.

The Account Manager is responsible for managing and expanding customer relationships within the small and medium business segment. By understanding customer needs and positioning the right cloud and software solutions, you will drive customer success and sustainable growth.

Key Responsibilities

• Identify, develop, and progress new business opportunities within the SMC segment.
• Engage prospective customers through outbound activities such as calling, networking, and social outreach.
• Understand customer business challenges and position Microsoft and AWS solutions using a value‑based selling approach.
• Manage the end‑to‑end sales cycle, from initial engagement through negotiation and deal closure.
• Collaborate with internal solution and technical teams to develop tailored proposals that meet customer requirements.
• Maintain accurate pipeline and opportunity data in CRM systems to support forecasting and performance tracking.

What we need to see from you

• Proven experience in sales, business development, or account management within IT, cloud, or technology services.
• Demonstrated success in building pipelines and consistently achieving commercial targets.
• Experience working with hyperscalers such as Microsoft, Amazon Web Services, or Google Cloud.
• Strong capability in managing complex sales cycles and engaging senior stakeholders.
• Solid commercial awareness, including contract and pricing discussions.
• Ability to work independently with a proactive, results‑oriented mindset while contributing to team success.
• Cloud & Technical Knowledge (Advantageous)
  • Understanding of cloud service models such as IaaS, PaaS, and SaaS.
  • Familiarity with solutions including Microsoft Azure, AWS, Microsoft 365, security, backup, data, and AI platforms.
  • Awareness of cloud migration, modernisation, FinOps, and consumption‑based models.
  • Ability to articulate business value and outcomes, not just technical features.

Job Function: Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail]. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision‑making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.