Account Manager - Public Sector

Ricoh (Malaysia) Sdn. Bhd.; Shah Alam; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Additional 3% EPF contribution

Dental

Medical

Miscellaneous allowance

Job summary

Ricoh (Malaysia) Sdn. Bhd. invites an experienced sales professional to drive public sector account growth in Malaysia.

You will develop relationships with government agencies, identify opportunities, and manage end-to-end deals from prospecting to closure, including tender submissions. You will collaborate with internal teams to tailor office and IT solutions, navigate procurement processes, and deliver on targets.

Qualifications

• Minimum 2 years of experience in B2B sales or account management.
• Experience handling government agencies or public sector accounts is an advantage.
• Exposure to office automation, IT solutions, software, digital transformation, or managed services is preferred.
• Familiarity with procurement processes, tender participation, RFQs, and RFPs.

Responsibilities

• Develop and manage business relationships with Public Sector customers to identify new business opportunities.
• Drive new business acquisition, account penetration, and upselling to achieve targets.
• Understand customers' operations and requirements to propose office/IT/digital services that boost productivity.
• Build and maintain relationships with key stakeholders and develop strategic account plans.
• Manage end-to-end sales cycle from prospecting to deal closure and negotiations.
• Coordinate tenders, RFQs, and RFPs and follow up on submissions.

Skills

B2B sales

Account management

Public sector sales

Tender/RFP process

Communication skills

Job description

Attractive salary package with competitive commissions and incentives.

Additional 3% EPF contribution by the Company.

Comprehensive training to enhance your professional skills and career development.

What do we need you to do?

Develop and manage business relationships with Public Sector customers (government agencies, statutory bodies, and government-linked organizations) to identify new business opportunities.

Drive new business acquisition, account penetration, and upselling opportunities to achieve assigned sales targets.

Understand customers' business operations, industry challenges, and requirements to propose suitable office solutions, IT solutions, and digital services that enhance productivity and operational efficiency.

Build and maintain strong relationships with key stakeholders.

Develop strategic account plans and sales strategies to strengthen customer engagement, expand business opportunities, and maximize account potential.

Manage the end-to-end sales cycle, including prospecting, solution presentations, proposal preparation, commercial negotiations, and deal closure.

Coordinate and participate in tender exercises, RFQs, and RFPs, including proposal submissions, documentation, and follow-up activities.

Collaborate with internal technical, solution consulting, and service delivery teams to ensure customer requirements are addressed effectively.

Here is what you need to succeed in this role:

Minimum 2 years of experience in B2B sales or account management. Experience handling government agencies or public sector accounts will be an added advantage.

Exposure to office automation, IT solutions, software, digital transformation, or managed services is preferred.

Familiarity with procurement processes, tender participation, RFQs, and RFPs.

Ability to navigate complex organizations, engage multiple stakeholders, and build strong relationships with key decision-makers.

Strong business acumen and consultative selling skills, with the ability to identify customer needs and turn them into business opportunities.

Self-driven, results-oriented, and patient in managing long sales cycles, with excellent interpersonal, communication, and presentation skills.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Consumer Electronics Manufacturing 101-1,000 employees

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. Ricoh (Malaysia) Sdn Bhd, formerly Inchcape NRG (Malaysia) Sdn Bhd, distributes a wide range of Ricoh products. In line with our expansion, we seek dynamic individuals to join our growing team.

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. Ricoh (Malaysia) Sdn Bhd, formerly Inchcape NRG (Malaysia) Sdn Bhd, distributes a wide range of Ricoh products. In line with our expansion, we seek dynamic individuals to join our growing team.

Perks and benefits Additional 3% voluntary EPF contribution Dental Medical Miscellaneous allowance

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