Business Development Specialist (IT Solution Sales) - Penang

Ricoh (Malaysia) Sdn. Bhd.; Penang; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Additional 3% voluntary EPF

Dental

Medical

Miscellaneous allowance

Job summary

Ricoh (Malaysia) Sdn Bhd in Penang seeks a Business Development Specialist to drive IT solution sales, nurture customer relationships, and expand market presence. The role targets growth through new opportunities and strong partnerships with customers and vendors.

Ideal candidates bring 2–4 years in account management or business development, a hunter mindset, and proven ability to close deals while delivering value-driven IT solutions.

Qualifications

• 2–4 years in account management or business development
• Experience in software/hardware/IT services industries preferred
• Experience in a System Integrator (SI) company is highly desirable
• Strong drive to achieve targets and a winning mindset
• Excellent communication and relationship-building abilities

Responsibilities

• Manage and develop existing and new customer databases for IT services and IT solutions.
• Build and maintain strong, long-term relationships with customers, vendors, partners and end users.
• Apply value-selling approaches to maximize business penetration and coverage.
• Develop understanding of customers’ businesses and IT needs.
• Identify new opportunities and establish winning strategies in the assigned region.

Skills

Hunter mindset

New business acquisition

Relationship building

Communication & presentation

Negotiation & closing

Strategic thinking

Self-motivated

Sales discipline

Team collaboration

Job description

Business Development Specialist (IT Solution Sales) - Penang

As part of our business continued expansion, we are seeking a committed and results-oriented professional to join our team as a Business Development Manager/Specialist (IT Solution Sales), based in Penang.

The successful candidate will be responsible for driving business growth through the development of new opportunities and the management of existing customer relationships. This role will focus on achieving IT solution sales targets while strengthening the company’s market presence and share.

Highlights:

• Attractive pay with commission, incentives, benefits & career growth
• Structured training plan for products/solutions and soft-skills
• Additional 3% EPF contribution by the Company

Roles and Responsibilities:

Manage and develop both existing and new customer databases for IT Services and IT Solutions.

Build and maintain strong, long-term relationships with customers, vendors, business partners, and end users.

Apply value-selling approaches and ensure effective relationship coverage to maximize business penetration.

Develop a comprehensive understanding of customers’ businesses and requirements in relation to IT Solutions and IT Products.

Identify new business opportunities, customer requirements, and establish winning strategies within the assigned geographical region.

Requirements:

Minimum of 2–4 years of experience in account management or business development, preferably within the software, hardware, technology, consulting, and/or service industries.

Previous experience working in a System Integrator (SI) company is highly desirable.

Highly motivated self-starter with a strong drive to achieve and a winning mindset.

Strong strategic thinking and problem-solving skills, with the ability to think creatively and propose effective solutions.

What we are looking for:

• Hunter mindset with strong new business acquisition skills
• Passion for technology and digital transformation solutions
• Customer-centric approach with excellent relationship-building skills
• Positive attitude, resilience, and determination to succeed
• Strong pipeline management and sales discipline
• A team player who contributes to company growth and success
• Strong communication and presentation skills.
• Excellent negotiation and closing abilities.
• Self-motivated with a strong drive to achieve targets.
• Strong business acumen and problem-solving skills.
• Comfortable working independently and as part of a team.

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. Ricoh (Malaysia) Sdn Bhd, formerly Inchcape NRG (Malaysia) Sdn Bhd, distributes a wide range of Ricoh products. In line with our expansion, we seek dynamic individuals to join our growing team.

Perks and benefits

• Additional 3% voluntary EPF contribution
• Dental
• Medical
• Miscellaneous allowance