Account Manager (Malaysia)

Omya; Johor Bahru; Vor Ort; MYR 60.000 - 90.000; Vollzeit

Zusammenfassung

Omya Malaysia is seeking a skilled sales professional to drive key account management in Johor Bahru and surrounding areas. You will develop territory plans, strengthen customer relations, and grow polymer-related product sales.

You will negotiate terms, coordinate pricing with senior leaders, monitor market trends, and report opportunities. Travel and evenings may be required to support customers across the territory.

Qualifikationen

• Bachelor’s or diploma in a related field required.
• MBA or MSc is advantageous.
• Experience in the polymer industry preferred.

Aufgaben

• Develop and execute a comprehensive sales plan for the territory.
• Optimize customer base and long-term portfolio value.
• Negotiate price, terms, and contracts with customers.
• Manage lead pipeline and report opportunities and market developments.
• Maintain strong customer relationships through regular visits.
• Coordinate pricing strategies with Sales Leadership and Product Management.
• Collaborate with teams to introduce new products and support initiatives.

Kenntnisse

Negotiation

Customer service

Relationship building

Presentation skills

Industry knowledge

Self-motivation

Travel willingness

Creative thinking

Critical thinking

Ausbildung

Diploma/Bachelor's degree in Business, Engineering, or Polymer Science

Master's degree beneficial

Jobbeschreibung

Key Accountabilities

Sales Management

• Develop & execute a comprehensive sales plan for the assigned territory, product line, business division, and market segment.
• Optimize customer base regarding portfolio sales & value proposition and long-term success.
• Manage all aspects of customer interface within responsibilities.
• Develop and maintain strong customer relationships, with frequent face-to-face visits to foster strong relationships.
• Conduct and conclude commercial negotiations (price, payment terms, etc.) with customers.

Pricing, Market Insights & Strategy Alignment

• Coordinate pricing strategies in close collaboration with the OPP Sales Leader (VP AP), Product Management, and Business/Application Development
• Conduct and coordinate market analyses to support company and principal objectives, providing insights for future product needs and market opportunities.
• Provide relevant and timely market information as required

Pipeline & Opportunity Management

• Manage the lead pipeline and maintain a structured opportunity pipeline within the assigned territory.
• Track, update, and report on business opportunities, new projects, and market developments on both regular and ad-hoc bases.

Account Management & Customer Engagement

• Manage all aspects of the customer interface, including complaint handling and resolution.
• Maintain strong and enduring customer relationships through frequent face-to-face interactions and proactive engagement.
• Prepare written reports detailing account status, activities, opportunities, and planned actions to support business development and alignment with internal stakeholders.

Internal Communication & Collaboration

• Ensure effective communication and alignment among Sales Managers, the Business Leader, and Product Managers regarding business opportunities, market progress, and key customer developments.
• Work collaboratively to support the introduction of new products and facilitate strategic initiatives.

JOB REQUIREMENTS

Education

• Diploma or Bachelor's degree in Business, Engineering, Polymer Science or equivalent in a related field.
• A Master's degree (e.g. MBA or MSc) is considered an added advantage.

Experience

• At least more than 3 years of experience in a similar role, ideally in a B2B environment.
• Experience in the Polymer industry is a mandatory.

Knowledge and skills

• Must be adept at negotiation and customer service.
• Creative and critical thinking skills.
• Proven initiative in identifying and progressing new business opportunities.ll>
• Good presentation skills.
• Thorough understanding of the industry.
• Self-motivated, independent and result oriented.

Other requirements

• Possess a valid driving license.
• Excellent command of both oral and written local language and English is required.
• Additional languages will be beneficial.
• Ability & willingness to travel extensively within the assign territory and work a flexible schedule to include evenings and overnight accommodation.