Account Manager

TRAX FURNITURE SDN BHD; Kuala Lumpur; On-site; MYR 42,000 - 72,000; Full time

Job summary

TRAX Furniture Sdn Bhd in Malaysia is seeking a Marketing & Sales Executive to plan and execute strategies to meet sales targets and respond to customer inquiries. The role includes delivering compelling product presentations to clients and senior management, and building a strong network for new business opportunities.

You will maintain relationships with existing customers, prepare proposals, and assist in procurement and project tracking to ensure timely implementation and accurate billing

Qualifications

• Diploma in marketing or equivalent field.
• Experience in interior design or office furniture industry.
• Self-motivated, sales oriented and results driven.
• Good teamwork and communication skills.
• English proficiency; Mandarin preferred.

Responsibilities

• Plan and execute marketing and sales directions to meet objectives.
• Respond to new sales inquiries and deliver product presentations.
• Maintain relationships with existing customers and identify new opportunities.
• Prepare tender docs, proposals, and quotations.
• Track project progress and ensure timely implementation.
• Assist with procurement processes and ensure accurate quantities.
• Follow up delivery, installation dates, and billing closure.
• Compile monthly and ad-hoc reports and support credit control.

Skills

Sales

Customer service

Presentation

English

Mandarin

Education

Diploma in marketing

Tools

Excel

PowerPoint

Email

Job description

Plan/Execute given marketing & sales direction to achieve assigned sales objectives

To respond to new sales inquiries.

To deliver sales presentation to customers, senior management and demonstration of the products features and functions.

Good networking in sales and able to approach potential customers in promoting the product and services.

Maintain and strengthen relationship with existing customers and identify new business opportunities.

Prepare tender documentation, proposal and quotation to meet client expectation.

To assist in tracking of team's project progress

To handle and act as liaison party to facilitate timely and successful implementation of team’s projects

To assist with purchase requisition forms as well as to ensure accuracy of procurement quantity, finishes and types.

To ensure all items are ordered.

To follow up delivery and installation dates.

To submit closure reports for billing after verification by project team

To compile Monthly Reports and ad-hoc reporting.

To support credit control on collection.

Responses to and resolves customer complaints and comments on a timely basis, ensures quality standards for customer service.To ensure customer’s satisfaction is met and to uphold company’s excellent reputation

Competency Requirement

Candidate must possess at least a Diploma in marketing, or any equivalent field.

Working experience in interior design or office furniture related industry and familiar with the context.

Must be self-motivated, sales oriented and results driven.

Good teamwork skills.

Good communication and presentation skills.

Good command of English, speaking Mandarin language will be preferred. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Computer literate (Excel, Words, Powerpoint, Emails & etc), AutoCad will be added advantage.

Minimum 2 years relevant working experience in the sales and marketing.

Possess own transport

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as an account manager?
• Do you have customer service experience?
• What's your expected monthly basic salary?
• Do you possess or have access to your own transportation?
• How many years' experience do you have in the retail industry?
• How would you rate your English language skills?
• Which of the following languages are you fluent in?

TRAX has expanded with X-tra Office, marketing Herman Miller in Malaysia and other related office furniture products. TRAX Furniture Sdn Bhd is to establish a Herman Miller presence in Malaysia and to extend our consistent quality service to Herman Miller/X-tra customers worldwide and in the region. The team in Trax Furniture Sdn Bhd with the full support and back up from X-tra Office Singapore and Herman Miller in Singapore is now ready to offer the most innovative, creative and quality total office environment that is the trademark that is the trademark of Herman Miller worldwide.

History

TRAX Furniture Sdn Bhd was set up in 2005 as a natural extension of X-tra Office Pte Ltd in Singapore. X-tra Office in Singapore was set up in 1999 to spearhead the marketing of Herman Miller in Singapore and Malaysia and other related office furniture products. The company with 2,500 sqft showroom in Bangsar. XTRA office in Singapore is the sole authorised dealer of Herman Miller in both the Singapore and Malaysian market. In Singapore, Herman Miller's products are highly sought after by top and reputable global corporations such as Mircrosoft, Bloomberg, Barclay Bank, Reuters, ABN Bank and Shell. A more comprehensive project list is attached at the end of the Xtra group profile. Likewise, the objective of TRAX Furniture Sdn Bhd is to establish a Herman Miller presence in Malaysia and to extend our consistent quality service to Herman Miller/X-tra customers worldwise and in the region.

Product & Services

Herman Miller one of the worlds largest listed American system furniture manufacturer, and the producer of the famous Aeron chair. Hailed as the BEST ergonomic task chair for the working individual, it sits in many Hollywood movies sets, forward companies who understand the correlation between health and work performance of their staff, and individuals who look into the ideal seating for their ergonomic needs.

TRAX has expanded with X-tra Office, marketing Herman Miller in Malaysia and other related office furniture products. TRAX Furniture Sdn Bhd is to establish a Herman Miller presence in Malaysia and to extend our consistent quality service to Herman Miller/X-tra customers worldwide and in the region. The team in Trax Furniture Sdn Bhd with the full support and back up from X-tra Office Singapore and Herman Miller in Singapore is now ready to offer the most innovative, creative and quality total office environment that is the trademark that is the trademark of Herman Miller worldwide.

History

TRAX Furniture Sdn Bhd was set up in 2005 as a natural extension of X-tra Office Pte Ltd in Singapore. X-tra Office in Singapore was set up in 1999 to spearhead the marketing of Herman Miller in Singapore and Malaysia and other related office furniture products. The company with 2,500 sqft showroom in Bangsar. XTRA office in Singapore is the sole authorised dealer of Herman Miller in both the Singapore and Malaysian market. In Singapore, Herman Miller's products are highly sought after by top and reputable global corporations such as Mircrosoft, Bloomberg, Barclay Bank, Reuters, ABN Bank and Shell. A more comprehensive project list is attached at the end of the Xtra group profile. Likewise, the objective of TRAX Furniture Sdn Bhd is to establish a Herman Miller presence in Malaysia and to extend our consistent quality service to Herman Miller/X-tra customers worldwise and in the region.

Product & Services

Herman Miller one of the worlds largest listed American system furniture manufacturer, and the producer of the famous Aeron chair. Hailed as the BEST ergonomic task chair for the working individual, it sits in many Hollywood movies sets, forward companies who understand the correlation between health and work performance of their staff, and individuals who look into the ideal seating for their ergonomic needs.

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