Account Executive - Billing, Payments & Collections

Nakhoda Transport Sdn Bhd; Klang City; On-site; MYR 45,000 - 78,000; Full time

Job summary

Nakhoda Transport Sdn Bhd is seeking an Account Executive focused on Billing, Payments and Collections in Selangor. The role requires issuing invoices, reconciling charges, resolving billing queries, and maintaining complete financial records.

The candidate will also handle supplier invoice verification, payment processing, and weekly receivable follow-ups, ensuring accurate postings and timely collections. Prior billing/AR exposure in logistics is preferred.

Qualifications

• 2+ years in billing, accounts payable/receivable or credit control.
• Experience in logistics or freight forwarding is an advantage.
• Proficient in Microsoft Excel and comfortable using accounting or logistics software.
• Accurate, organised and able to meet deadlines.
• Able to communicate professionally and follow up on overdue payments.

Responsibilities

• Prepare and issue customer invoices accurately and promptly based on quotations, job records and supporting documents.
• Check charges with the operations team to ensure all applicable charges are billed correctly.
• Resolve billing queries and prepare credit or debit notes subject to management approval.
• Maintain complete invoices and supporting records.
• Verify supplier invoices against agreed rates and supporting documents.
• Check for duplicate charges and resolve discrepancies before processing payments.
• Reconcile supplier statements and prepare payment schedules.
• Prepare and submit payment requests for management approval.
• Process approved payments, send payment advice and update supplier payment records.
• Send statements of account and follow up on outstanding and overdue invoices.
• Track customers' promised payment dates and follow up accordingly.
• Coordinate with customers and the operations team to resolve disputes affecting payment.
• Maintain an updated receivables ageing report and collection follow-up records.
• Provide weekly collection updates and express overdue accounts to management.
• Verify customer receipts against bank records and payment advice.
• Record payments in the company system and allocate them against the correct outstanding invoices.
• Confirm with customers which invoices their payments cover when payment details are unclear.
• Identify and follow up on partial payments, short payments, overpayments and unidentified receipts.
• Ensure customer balances and statements accurately reflect payments received and invoices still outstanding.

Skills

Billing & Invoicing

Accounts Receivable

Credit Control

Excel Proficiency

Communication Skills

Education

Diploma in Finance/Accounting

Tools

Accounting Software

MS Excel

Job description

Account Executive - Billing, Payments & Collections

* Prepare and issue customer invoices accurately and promptly based on quotations, job records and supporting documents.

* Check charges with the operations team to ensure all applicable charges are billed correctly.

* Resolve billing queries and prepare credit or debit notes subject to management approval.

* Maintain complete invoices and supporting records.

* Verify supplier invoices against agreed rates and supporting documents.

* Check for duplicate charges and resolve discrepancies before processing payments.

* Reconcile supplier statements and prepare payment schedules.

* Prepare and submit payment requests for management approval.

* Process approved payments, send payment advice and update supplier payment records.

3. Customer collections

* Send statements of account and follow up on outstanding and overdue invoices.

* Track customers' promised payment dates and follow up accordingly.

* Coordinate with customers and the operations team to resolve disputes affecting payment.

* Maintain an updated receivables ageing report and collection follow-up records.

* Provide weekly collection updates and express overdue accounts to management.

4. Customer payment allocation and offsetting

* Verify customer receipts against bank records and payment advice.

* Record payments in the company system and allocate (offset) them against the correct outstanding invoices.

* Confirm with customers which invoices their payments cover when payment details are unclear.

* Identify and follow up on partial payments, short payments, overpayments and unidentified receipts.

* Ensure customer balances and statements accurately reflect payments received and invoices still outstanding.

5. Record keeping and coordination

* Keep billing, supplier payment and customer receipt records accurate and up to date.

* Organise supporting documents for easy retrieval.

* Provide records and supporting documents to the accountant for reconciliation and month-end closing.

* Coordinate with operations and management to resolve missing documents and discrepancies.

Requirements

* Preferably at least two years of relevant experience in billing, accounts payable, accounts receivable or credit control.

* Experience in logistics or freight forwarding is an advantage.

* Proficient in Microsoft Excel and comfortable using accounting or logistics software.

* Accurate, organised and able to meet deadlines.

* Able to communicate professionally and follow up firmly on overdue payments.

* Able to work independently and handle financial information confidentially.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Billing Executive?
• Which of the following types of qualifications do you have?
• How many years of credit control experience do you have?

Logistics, Freight & Delivery Services 51-100 employees

Nakhoda Transport is privately owned company based in Selangor, Malaysia.

Nakhoda Transport provides a full range of freight forwarding services and through our affiliations we can offer shipments worldwide. Now represented around the globe we are committed to provide superior air and ocean services with innovative systems, to help customers manage the full range of their global freight forwarding needs. Nakhoda Transport employ high calibre staff and are committed to providing you with the highest level of service and expertise.To ensure that all of your freight requirements are handled with the utmost professionalism.

Nakhoda Transport is privately owned company based in Selangor, Malaysia.

Nakhoda Transport provides a full range of freight forwarding services and through our affiliations we can offer shipments worldwide. Now represented around the globe we are committed to provide superior air and ocean services with innovative systems, to help customers manage the full range of their global freight forwarding needs. Nakhoda Transport employ high calibre staff and are committed to providing you with the highest level of service and expertise.To ensure that all of your freight requirements are handled with the utmost professionalism.