Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
The Accounts Executive (AR Specialist) is responsible for managing the company's Accounts Receivable (AR) function to ensure timely invoicing, collection of outstanding payments, accurate customer account management, and healthy cash flow management.
This role will work closely with Sales, Customer Service, Project, Operations, and Management teams to ensure billing accuracy, effective collection activities, and prompt resolution of customer payment issues.
The successful candidate must possess strong analytical skills, attention to detail, good communication abilities, and a proactive approach in managing customer receivables while maintaining positive customer relationships.
As our client continues to expand its business locally and internationally, this position plays a critical role in minimizing credit risk, improving collection efficiency, and supporting the company's financial performance.
Key Responsibilities
1. Accounts Receivable Management
- Manage the full Accounts Receivable cycle from invoicing to collection.
- Ensure timely and accurate issuance of:
- Customer invoices
- Debit notes
- Credit notes
- Progress billings
- Intercompany billings (where applicable)
- Verify billing accuracy and completeness before invoice issuance.
- Monitor customer account balances and aging reports regularly.
2. Collection & Credit Control
- Proactively follow up on outstanding invoices and overdue payments.
- Communicate with customers regarding payment status and collection matters.
- Prepare and monitor AR aging reports.
- Escalate long outstanding debts and collection risks to Management.
- Work closely with Sales and Customer Service teams to resolve collection issues.
- Support implementation of effective credit control procedures.
3. Customer Account Reconciliation
- Perform customer account reconciliations and investigate discrepancies.
- Resolve payment allocation issues, short payments, disputed invoices, and unidentified receipts.
- Ensure customer statements are accurate and updated.
- Maintain proper supporting documentation for all AR transactions.
4. Cash Flow & Collection Forecasting
- Assist in preparing weekly and monthly collection forecasts.
- Monitor expected customer payments and update collection status.
- Support cash flow planning by providing accurate collection projections.
- Highlight potential collection risks and delays proactively.
- Liaise closely with:
- Customer Service Team
- Project Department
- Operations Department
- Ensure all billing requirements are fulfilled before invoice issuance.
- Coordinate with internal stakeholders to resolve customer disputes affecting collections.
- Support smooth order-to-cash processes.
6. Month-End Closing & Reporting
- Prepare monthly AR schedules and reports.
- Perform AR reconciliation during month-end closing.
- Assist in preparing management reports related to receivables and collections.
- Support audit requirements by providing AR documentation and schedules.
7. ERP & System Management
- Maintain accurate customer master data within ERP systems.
- Ensure proper recording of customer receipts and AR transactions.
- Monitor customer credit limits and payment terms within the ERP system.
- Support system improvements related to AR and credit management processes.
8. Internal Controls & Compliance
- Ensure compliance with company financial policies and procedures.
- Maintain proper documentation and filing of AR records.
- Support internal and external audit processes.
- Adhere to accounting standards and company internal controls.
9. Indirect Tax Compliance (SST, GST & VAT)
- Prepare and manage indirect tax submissions related to sales transactions and customer invoicing.
- Ensure proper application of tax treatment for domestic and international sales transactions.
- Responsible for timely preparation and submission of:
- Singapore Goods & Services Tax (GST) (where applicable)
- Thailand Value Added Tax (VAT) (where applicable)
- Verify tax codes, tax classifications, exemptions, and supporting documentation to ensure compliance with local regulations.
- Coordinate with external tax agents, consultants, and regulatory authorities when required.
- Support tax audits, customs audits, and regulatory reviews by providing relevant documentation and reconciliations.
- Monitor changes in indirect tax regulations and provide recommendations to Management regarding compliance requirements and operational impacts.
- Perform periodic reconciliation between sales transactions, tax reports, and accounting records.
- Ensure proper maintenance of tax-related records and supporting documents in accordance with statutory retention requirements.
Requirements & Qualifications
Education
- Bachelor's Degree in:
- Accounting
- Finance
- Or related disciplines
Experience
- Minimum 3-5 years of working experience in Accounts Receivable, Credit Control, Finance, or Accounting functions.
- Experience in manufacturing, engineering, industrial, trading, or project-based environments is highly preferred.
- Experience managing high-volume customer accounts and collections is an advantage.
- Familiarity with ERP systems is preferred.