Account Assistant (Credit Controller)

Titan Dental Solutions Sdn Bhd; Kuala Lumpur; Sur place; MYR 28 000 - 50 000; Plein temps

Résumé du poste

TITAN DENTAL SOLUTIONS (TDS) is hiring an Accounts Assistant in Kuala Lumpur, Malaysia. This entry-level role offers hands-on experience in credit control and accounts management, following up on customer payments, and preparing collection reports.

Fresh graduates are welcome. We seek an organised, proactive candidate eager to learn and grow within our team. You will collaborate with Sales and Customer Service to resolve invoice discrepancies and maintain accurate payment records.

Qualifications

• Fresh graduates welcome to apply.
• Candidates should be organised, proactive and eager to learn.
• Experience in monitoring customer payments and maintaining payment records is a plus.

Responsabilités

• Monitor customer accounts and identify overdue invoices and outstanding balances.
• Follow up with customers by phone, email, and WhatsApp to collect outstanding payments promptly and professionally.
• Send payment reminders, invoices, and statements of account to customers.
• Obtain payment commitments from customers and follow up on agreed payment dates.
• Record collection activities, customer responses, and promised payment dates.
• Verify payments received with the Finance team and update customer payment records accurately.
• Prepare collection reports showing payments collected, overdue balances, and accounts requiring further action.
• Update payment status monthly, including outstanding balances, ageing of debts, and collection progress.
• Work closely with the Sales and Customer Service teams to resolve invoice discrepancies or payment disputes.
• Highlight long-overdue accounts, missed payment commitments, and potential collection risks to management.

Connaissances

Credit control

Accounts receivable

Excel

Description du poste

Ready to kick-start your career in finance? Join TITAN as an Accounts Assistant and gain hands-on experience in credit control and accounts management. You’ll follow up on customer payments, maintain accurate payment records, and prepare collection reports while building your communication and problem-solving skills.

Fresh graduates are welcome to apply! We’re looking for someone who is organised, proactive, and eager to learn.

Key responsibilities

Monitor customer accounts and identify overdue invoices and outstanding balances.

Follow up with customers by phone, email, and WhatsApp to collect outstanding payments promptly and professionally.

Send payment reminders, invoices, and statements of account to customers.

Obtain payment commitments from customers and follow up on agreed payment dates.

Record collection activities, customer responses, and promised payment dates.

Verify payments received with the Finance team and update customer payment records accurately.

Prepare collection reports showing payments collected, overdue balances, and accounts requiring further action.

Update payment status monthly, including outstanding balances, ageing of debts, and collection progress.

Work closely with the Sales and Customer Service teams to resolve invoice discrepancies or payment disputes.

Highlight long-overdue accounts, missed payment commitments, and potential collection risks to management.

About you

Assist in monitoring customer credit limits and payment terms, and flag accounts requiring a credit hold for management review.

Reconcile customer accounts and ensure invoices, payments, and credit notes are properly reflected.

Maintain organised records of invoices, payment receipts, statements, and collection correspondence.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Accounts and Administration Executive?
• Which of the following languages are you fluent in?
• Which of the following Microsoft Office products are you experienced with?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a credit controller?

TITAN DENTAL SOLUTIONS (TDS) was incorporated in 27th December 2011, with mission of providing full range of dental product. We are a young company that is formed by industry veterans to explore the soon going to be esthetics provider in Malaysia.

Through young, TDS has a very strong portfolio background and a best performance or quality products. We are providing from material to equipment to our customer. TDS carry variety of brands from all over the world including dental loupes from Univet, Laser Machine from Pioon, hand instrument from Helmut Zepf, Composite from Micerium, bio-material From Ace Surgical, and Dental Photography from Lamp.U. Apart from these six products, we have whitening product from Beaming White (United States) to service the Esthetic Dentistry. In the near future, we have plans on working towards embarking on partnership with more and more substantial vendors and products.

We are committed to delivering good and quality products to our customers at competitive prices.

TITAN DENTAL SOLUTIONS (TDS) was incorporated in 27th December 2011, with mission of providing full range of dental product. We’re a young company that is formed by industry veterans to explore the soon going to be esthetics provider in Malaysia.

Through young, TDS has a very strong portfolio background and a best performance or quality products. We are providing from material to equipment to our customer. TDS carry variety of brands from all over the world including dental loupes from Univet, Laser Machine from Pioon, hand instrument from Helmut Zepf, Composite from Micerium, bio-material From Ace Surgical, and Dental Photography from Lamp.U. Apart from these six products, we have whitening product from Beaming White (United States) to service the Esthetic Dentistry. In the near future, we have plans on working towards embarking on partnership with more and more substantial vendors and products.

We are committed to delivering good and quality products to our customers at competitive prices.