Accounts Assistant: Credit Control & Billing

Titan Dental Solutions Sdn Bhd; Kuala Lumpur; Presencial; MYR 28.000 - 50.000; Jornada completa

Descripción de la vacante

TITAN DENTAL SOLUTIONS (TDS) is hiring an Accounts Assistant in Kuala Lumpur, Malaysia. This entry-level role offers hands-on experience in credit control and accounts management, following up on customer payments, and preparing collection reports.

Fresh graduates are welcome. We seek an organised, proactive candidate eager to learn and grow within our team. You will collaborate with Sales and Customer Service to resolve invoice discrepancies and maintain accurate payment records.

Formación

• Fresh graduates welcome to apply.
• Candidates should be organised, proactive and eager to learn.
• Experience in monitoring customer payments and maintaining payment records is a plus.

Responsabilidades

• Monitor customer accounts and identify overdue invoices and outstanding balances.
• Follow up with customers by phone, email, and WhatsApp to collect outstanding payments promptly and professionally.
• Send payment reminders, invoices, and statements of account to customers.
• Obtain payment commitments from customers and follow up on agreed payment dates.
• Record collection activities, customer responses, and promised payment dates.
• Verify payments received with the Finance team and update customer payment records accurately.
• Prepare collection reports showing payments collected, overdue balances, and accounts requiring further action.
• Update payment status monthly, including outstanding balances, ageing of debts, and collection progress.
• Work closely with the Sales and Customer Service teams to resolve invoice discrepancies or payment disputes.
• Highlight long-overdue accounts, missed payment commitments, and potential collection risks to management.

Conocimientos

Credit control

Accounts receivable

Excel

Descripción del empleo

TITAN DENTAL SOLUTIONS (TDS) is hiring an Accounts Assistant in Kuala Lumpur, Malaysia. This entry-level role offers hands-on experience in credit control and accounts management, following up on customer payments, and preparing collection reports.

Fresh graduates are welcome. We seek an organised, proactive candidate eager to learn and grow within our team. You will collaborate with Sales and Customer Service to resolve invoice discrepancies and maintain accurate payment records.