JOB OVERVIEW
The Account & Admin Clerk plays a vital role in providing administrative support to ensure the efficient operation across the company and its group of companies and affiliated entities (the “Group”). This position involves a variety of tasks, including maintaining accurate and up-to-date financial records, handling incoming calls, managing correspondence, maintaining office supplies, and assisting with general office operations within the Group. The ideal candidate will be organized, detail-oriented, and able to multitask effectively in a fast-paced environment within the Group.
KEY RESPONSIBILITIES
- Office Administration:
- Welcome and assist visitors with professionalism and courtesy.
- Answer and direct incoming calls and inquiries to appropriate contacts across the company and its group of companies.
- Handle incoming and outgoing mail and deliveries efficiently across the company and its group of companies.
- Perform various word processing tasks, including drafting correspondence, memos, reports and presentations.
- Maintain office filing and storage systems, both physical and electronic across the company and its group of companies.
- Monitor and replenish office supplies and equipment.
- Follow up with clients, visitors, and vendors via email or phone as needed.
- Coordinate and monitor office maintenance and servicing to uphold a conducive working environment.
- Administrative Support:
- Schedule and coordinate physical and virtual meetings, appointments and events.
- Arrange logistics for meetings, including room setup, Zoom meeting, calendar invitation, catering, and audiovisual equipment.
- Support government applications and handle related documentation.
- Assist with travel arrangements and accommodations for staff and visitors.
- Documentation and Correspondence:
- Assist with the filing and e-filing of expenses bills, purchases bills, claim forms, payment proof and other forms.
- Generate and process Purchase Order, Quotation, Invoice, Delivery Order, Official Receipts and Payment Vouchers.
- Check schedule for payment due and send payment proof to respective service provider.
- Maintain accurate records and databases, ensuring data integrity and confidentiality.
- Create and maintain spreadsheets and presentations as required.
- Understand and identify the expenses with correct Expenses Type to prepare claim forms by compiling payment voucher, softcopy and hardcopy invoices and receipts.
- Send claim forms and payment proof to the claim person to ensure the amount is correct.
- Obtain invoices through various subscription portals for expenses record-keeping.
- Collaborate with the Company Accountant to address expenses queries and ensure accurate record-keeping.
- Support external provider assessment processes with necessary documentation.
- Communication and Coordination:
- Foster effective communication within the team to facilitate smooth workflow and coordination.
- Handle inquiries and requests from internal and external parties promptly and professionally.
- Problem Solving and Initiative:
- Proactively identify and address administrative challenges, proposing process improvements as needed.
- Take initiative to complete tasks and follow up on outstanding items.
QUALIFICATIONS
- Bachelor's degree in Business Administration, Office Administration, or a related field preferred.