Academy Administration Manager

Penang Skills Development Centre; Bayan Lepas; On-site; MYR 90,000 - 120,000; Full time

Job summary

Penang Skills Development Centre seeks an experienced Admin Manager to oversee the Academy's day-to-day administrative operations, ensuring efficient support for academic, student, and business activities.

The role leads the administration team, coordinates resources, manages vendors, and implements administrative policies, procedures and controls across the organisation.

Qualifications

• Bachelor’s degree in Business Administration, Management, Education Management, Operations Management or related field.
• Minimum 5 years of relevant administrative/operations experience, preferably with at least 2 years in a supervisory or managerial role.
• Experience in education, training, academy, TVET or similar environment will be an advantage.
• Strong knowledge of office administration, facilities management, procurement and vendor management.
• Good leadership, organisational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work independently.
• Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint.
• Strong attention to detail and ability to maintain accurate records.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Oversee the day-to-day administrative operations of the Academy.
• Develop, implement and improve administrative policies, procedures and systems.
• Ensure effective document management, record keeping and administrative controls.
• Monitor administrative processes and identify opportunities for improvement.
• Prepare administrative reports, budgets and operational updates for management.
• Provide administrative support to academic and student-related operations.
• Coordinate classroom, training room and facility bookings.
• Support student registration, orientation, events and Academy activities.
• Ensure administrative records relating to students and programmes are properly maintained.
• Work closely with academic and programme teams to ensure smooth programme delivery.
• Coordinate administrative arrangements for seminars, workshops, training programmes, meetings and Academy events.
• Arrange venues, equipment, refreshments, logistics and other event requirements.
• Support major Academy activities such as Open Days, student activities and corporate events.
• Lead, supervise and support the administration team.
• Allocate responsibilities and monitor workload and performance.
• Coach and develop administrative staff to improve service standards and productivity.
• Establish clear work processes and ensure timely completion of administrative tasks.
• Provide administrative support to the Academy management team.
• Coordinate meetings, prepare minutes, reports and presentations where required.
• Follow up on management decisions and ensure assigned administrative actions are completed.
• Undertake other duties and projects assigned by Management.

Skills

Leadership

Organisation

Problem-solving

Communication

Interpersonal skills

Time management

Independent work

Attention to detail

English & Bahasa Malaysia

Multitasking

Education

Bachelor's degree in Business Administration, Management, Education Management, Operations Management

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Summary

We are looking for an experienced and highly organised Admin Manager to oversee the day-to-day administrative operations of our Academy. The role is responsible for ensuring smooth, efficient and effective administrative support across academic, student, and business operations.

The successful candidate will lead the administration team, coordinate resources, manage vendors and service providers, support Academy activities and events, and ensure administrative policies and procedures are properly implemented.

Key Responsibilities

1. Administration & Operations

• Oversee the day-to-day administrative operations of the Academy.
• Develop, implement and improve administrative policies, procedures and systems.
• Ensure effective document management, record keeping and administrative controls.
• Monitor administrative processes and identify opportunities for improvement.
• Prepare administrative reports, budgets and operational updates for management.

2. Student & Academic Administration

• Provide administrative support to academic and student-related operations.
• Coordinate classroom, training room and facility bookings.
• Support student registration, orientation, events and Academy activities.
• Ensure administrative records relating to students and programmes are properly maintained.
• Work closely with academic and programme teams to ensure smooth programme delivery.

3. Events & Academy Activities

• Coordinate administrative arrangements for seminars, workshops, training programmes, meetings and Academy events.
• Arrange venues, equipment, refreshments, logistics and other event requirements.
• Support major Academy activities such as Open Days, student activities and corporate events.

4. Team Management

• Lead, supervise and support the administration team.
• Allocate responsibilities and monitor workload and performance.
• Coach and develop administrative staff to improve service standards and productivity.
• Establish clear work processes and ensure timely completion of administrative tasks.

5. Management Support

• Provide administrative support to the Academy management team.
• Coordinate meetings, prepare minutes, reports and presentations where required.
• Follow up on management decisions and ensure assigned administrative actions are completed.
• Undertake other duties and projects assigned by Management.

Requirements

• Bachelor’s Degree in Business Administration, Management, Education Management, Operations Management or a related field.
• Minimum 5 years of relevant administrative/operations experience, preferably with at least 2 years in a supervisory or managerial role.
• Experience in an education, training, academy, TVET or similar environment will be an advantage.
• Strong knowledge of office administration, facilities management, procurement and vendor management.
• Good leadership, organisational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work independently.
• Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint.
• Strong attention to detail and ability to maintain accurate records.
• Good command of English and Bahasa Malaysia.