Academy Administration Executive

Penang Skills Development Centre; Bayan Lepas; On-site; MYR 33,000 - 67,000; Full time

Job summary

Penang Skills Development Centre in Malaysia is seeking an Administrative & Operations staff to support registration, documentation, and client services. You will handle intake registrations across programs, prepare offer letters and orientations, manage loans and funding documentation, coordinate communications, and maintain accurate student data.

Strong organizational and bilingual English/Malay skills are essential.

Qualifications

• Degree in Administration, Business, Management, Education Management, or related field.
• Minimum 2 years of relevant administrative/operations experience in Academy.
• Experience in an education, training, academy, TVET or similar environment will be an advantage.
• Strong knowledge of office administration, facilities management, and vendor management.
• Strong organizational and multitasking skills.
• Excellent communication skills- Bahasa Malaysia and English (written and verbal).
• Proficient in Microsoft Office and administrative systems.

Responsibilities

• Manage registration for new intakes across multiple programs (IAT, QAT, PMT, DMT, DIAT, DQAT, C&G, MMP).
• Prepare offer letters, orientation sessions, and related documentation for self-sponsored and funded student.
• Handle documentation for loans, funding programs, and claims.
• Prepare proposals, letters, and certificates according to PSDC and customer standards.
• Maintain accurate student data in PSDC systems and funder platforms.
• Respond to inquiries via phone, email, and teleconference.
• Liaise with agencies for audits, examinations, and external visits.
• Manage purchase requests, purchase orders, delivery orders, and invoices.
• Prepare budget documents, monthly income/expense reports, and student allowances.
• Plan and schedule preventive maintenance for equipment.
• Ensure proper housekeeping and compliance with 5S standards.
• Represent PSDC during Open Days, Education Fairs, and promotional activities.
• Assist in organizing Applied Engineering events and After 5 activities.

Skills

Office administration

Facilities management

Vendor management

Organizational skills

Multitasking

Communication skills

Bilingual English & Malay

MS Office

Administrative systems

Education

Degree in Administration, Business, Management, Education Management, or related field

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Manage registration for new intakes across multiple programs (IAT, QAT, PMT, DMT, DIAT, DQAT, C&G, MMP).
• Prepare offer letters, orientation sessions, and related documentation for self-sponsored and funded student.

2. Administrative Support:

• Handle documentation for loans, funding programs, and claims.
• Prepare proposals, letters, and certificates according to PSDC and customer standards.
• Maintain accurate student data in PSDC systems and funder platforms.

3. Communication & Customer Service:

• Respond to inquiries via phone, email, and teleconference.
• Liaise with agencies for audits, examinations, and external visits.
• Manage purchase requests, purchase orders, delivery orders, and invoices.
• Prepare budget documents, monthly income/expense reports, and student allowances.

5. Maintenance & Housekeeping:

• Plan and schedule preventive maintenance for equipment.
• Ensure proper housekeeping and compliance with 5S standards.
• Represent PSDC during Open Days, Education Fairs, and promotional activities.
• Assist in organizing Applied Engineering events and After 5 activities.

Requirements

• Degree in Administration, Business, Management, Education Management, or related field.
• Minimum 2 years of relevant administrative/operations experience in Academy
• Experience in an education, training, academy, TVET or similar environment will be an advantage.
• Strong knowledge of office administration, facilities management, and vendor management.
• Strong organizational and multitasking skills.
• Excellent communication skills- Bahasa Malaysia and English (written and verbal).
• Proficient in Microsoft Office and administrative systems.