6338 - Key Account Manager

Agensi Pekerjaan Minde Group Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Job summary

Agensi Pekerjaan Minde Group Sdn Bhd is seeking a results-oriented Key Account Manager in Malaysia to manage strategic client relationships within the electronics manufacturing services sector. You will understand client needs, drive revenue growth, and coordinate cross-functional teams to deliver solutions.

Responsibilities include developing account plans, identifying upsell opportunities, and collaborating with engineering, production and supply chain to ensure timely delivery and client

Responsibilities

• Maintain relationships with key clients and understand their needs.
• Serve as main contact for accounts, address queries, and resolve issues.
• Identify upsell and cross-sell opportunities with existing clients.
• Develop and implement strategic account plans to meet sales targets.
• Collaborate with engineering, production and supply chain to deliver solutions.

Job description

About the job 6338 - Key Account Manager

Company Overview:

Established in 1989. A leading global electronics manufacturing services provider, this company specializes in delivering high-quality, innovative solutions to customers worldwide.

Job Responsibilities:

• Client Relationship Management:
• Develop and maintain strong relationships with key clients, understanding their needs, business goals, and challenges.
• Serve as the main point of contact for key accounts, addressing queries, providing updates, and resolving issues promptly.
• Sales and Business Development:
• Identify opportunities for upwelling and cross-selling additional products and services to existing clients.
• Develop and implement strategies to expand the company's footprint within key accounts and achieve sales targets.
• Account Planning and Strategy:
• Create and execute strategic account plans that align with the company's objectives and the client's needs.
• Monitor account performance and adjust strategies as needed to ensure client satisfaction and business growth.
• Project Coordination:
• Work closely with internal teams (e.g., engineering, production, supply chain) to ensure seamless delivery of products and services.
• Coordinate and oversee project milestones, ensuring timely and within-budget delivery of solutions.
• Market and Competitor Analysis:
• Stay informed about industry trends, market conditions, and competitor activities to identify opportunities and threats.
• Provide feedback and insights to the company to help shape product development and marketing strategies.
• Reporting and Documentation:
• Prepare regular reports on account status, sales performance, and client feedback.
• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.